/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/andreanocesigritz/ Recent content on Digital.gov Hugo en-us /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/usability-testing-with-steve-krug/ Fri, 03 Jan 2020 16:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/usability-testing-with-steve-krug/ Get started making usability fixes to your website or product. /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/04/11/a-deep-dive-into-top-tasks-with-gerry-mcgovern/ Wed, 11 Apr 2018 12:00:00 -0500 /preview/gsa/digitalgov.gov/bc-archive-content-3/event/2018/04/11/a-deep-dive-into-top-tasks-with-gerry-mcgovern/ This talk will focus on how using the top tasks approach will help you deliver what your customers want to make it easier and faster for people to do things they need to do with government. /preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/20/a-conversation-with-itif-about-state-federal-government-websites/ Wed, 20 Sep 2017 11:00:00 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2017/09/20/a-conversation-with-itif-about-state-federal-government-websites/ Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research. /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/05/10/help-customer-experience-drive-change-at-your-agency/ Tue, 10 May 2016 04:28:03 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/05/10/help-customer-experience-drive-change-at-your-agency/ With the recent launch of the Core Federal Services Council—which seeks to improve the customer experience for core federal programs by ensuring use of customer feedback data and identifying strategies—building on the Feedback USA pilot, the Federal Front Door and other customer experience initiatives, 2016 may in fact be the Year of the Customer. But, /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/22/recap-how-to-overcome-cultural-resistance-to-agile-in-government/ Fri, 22 Apr 2016 10:00:11 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/22/recap-how-to-overcome-cultural-resistance-to-agile-in-government/ Armed with the knowledge that ‘most studies suggest that losses are twice as powerful, psychologically, as gains,’ federal change agents can better prepare for possible cultural resistance as they begin to implement agile practices at their agencies. There are a variety of resistant-to-change personas (change is painful for most of us, but we dislike it /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/08/how-agiles-being-done-in-government/ Fri, 08 Apr 2016 11:30:44 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/04/08/how-agiles-being-done-in-government/ The concepts of agile may not be new, but there is a renewed push across government to embrace this customer-feedback driven methodology, in everything from software development to project management. A government community has even sprung up to help feds learn from one another what it takes to incorporate agile into more efficient and effective /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/03/24/dot-seeking-data-for-new-national-transit-map/ Thu, 24 Mar 2016 11:13:25 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/03/24/dot-seeking-data-for-new-national-transit-map/ The Department of Transportation (DOT) has invited transit agencies to share their schedule data to feed an upcoming National Transit Map. The new initiative won’t provide trip planning, but will make it possible for researchers, policymakers, and private citizens to identify and address gaps in access to public transportation. These gaps will be identified through /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/03/08/using-code-to-spur-innovation/ Tue, 08 Mar 2016 04:07:41 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/03/08/using-code-to-spur-innovation/ This week, President Obama will travel to SxSW (South by Southwest) to talk about how we can use technology to tackle tough challenges. This underscores how important data—government data, in particular—is to improving and fueling our democracy forward. 2015 saw many open data milestones by agencies, including: New advancements in HHS’s syndication storefront New features /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/11/microsites-keep-your-audience-updated-on-outbreaks/ Thu, 11 Feb 2016 10:00:55 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/11/microsites-keep-your-audience-updated-on-outbreaks/ You can now help your audience stay up-to-date on the Zika virus outbreak—and others—through the Centers for Disease Control and Prevention (CDC)’s microsite, which is an easily embeddable collection of virus information for your agency’s website. /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/10/paying-incentives-for-federal-user-research/ Wed, 10 Feb 2016 10:00:28 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/10/paying-incentives-for-federal-user-research/ Paying incentives to test participants is standard practice in research and usability testing. While some people may be willing to participate for free, many aren’t. /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/10/what-is-content/ Wed, 10 Feb 2016 04:06:01 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/02/10/what-is-content/ In this age of content marketing that has led publications to call certain ads “paid content,” those of us in government need to broaden our ideas about what “content” is. Many of us get it, but some agencies may also be missing opportunities because they don’t even grasp that content is a broad and fluid /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/01/12/a-2016-look-ahead-whats-on-the-horizon-for-digital-government/ Tue, 12 Jan 2016 16:58:52 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2016/01/12/a-2016-look-ahead-whats-on-the-horizon-for-digital-government/ With January, and the tearing off of the old calendar, comes the annual taking stock of where we’ve been in the last year and where we can go in the year ahead. So for this month’s editorial theme, we’re taking a closer look at what we think 2016 will bring for digital government—from mobile and /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/31/digitalgovs-2015-year-in-review/ Thu, 31 Dec 2015 11:00:26 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/12/31/digitalgovs-2015-year-in-review/ As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/27/opm-wants-to-hear-from-you-by-december-9/ Fri, 27 Nov 2015 13:00:16 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/27/opm-wants-to-hear-from-you-by-december-9/ The Office of Personnel Management (OPM) is looking for agency subject matter experts (SMEs) to participate in an occupational study of the Public Affairs Series 1035. OPM is accepting SME submissions until Wednesday, December 9th. The study will review the “current classification and qualification standards for public affairs work” and allow OPM to make any revisions /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-secure-use-of-social-media/ Tue, 24 Nov 2015 09:50:19 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-for-secure-use-of-social-media/ Guidelines and recommendations for using social media technologies in a manner that minimizes risks are analyzed and presented in this document. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference/ Mon, 23 Nov 2015 04:31:09 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference/ The head of the agency delegates to the CIO a number of information security responsibilities. The CIO in turn designates a senior agency information security officer. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-on-securing-public-web-servers/ Mon, 23 Nov 2015 04:18:46 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidelines-on-securing-public-web-servers/ The World Wide Web (WWW) is a system for exchanging information over the Internet. At the most basic level, the Web can be divided into two principal components: Web servers, which are applications that make information available over the Internet (in essence, publish information), and Web browsers (clients), which are used to access and display. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act/ Mon, 23 Nov 2015 04:06:49 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act/ This memorandum provides updated instructions for agency reporting under the Federal Information Security Management Act of 2002 (FISMA). /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/nara-guidance-on-managing-web-records/ Mon, 23 Nov 2015 03:34:32 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/nara-guidance-on-managing-web-records/ Managing web records properly is essential to effective web site operations, especially the mitigation of the risks an agency faces by using the web to carry out agency business. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/code-of-federal-regulations-cfr-parts-1220-1238/ Mon, 23 Nov 2015 03:13:12 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/code-of-federal-regulations-cfr-parts-1220-1238/ Subchapter B of the CFR specifies polices for federal agencies records management programs relating to proper records creation and maintenance, adequate documentation, and records disposition. View Code of Federal Regulations (CFR), Parts 1220-1238 Related Links NARA guidance for implementing Section 207(e) of the E-Gov Act NARA guidance on managing web records NARA Bulletin 2014-02 Guidance /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/childrens-online-privacy-protection-rule-coppa/ Mon, 23 Nov 2015 03:03:09 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/childrens-online-privacy-protection-rule-coppa/ The Rule imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals/ Mon, 23 Nov 2015 02:52:12 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals/ This Appendix describes agency responsibilities for implementing the reporting and publication requirements of the Privacy Act of 1974, 5 U.S.C. 552a. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-agency-use-of-third-party-websites-and-applications/ Mon, 23 Nov 2015 02:48:38 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-for-agency-use-of-third-party-websites-and-applications/ This Memorandum requires Federal agencies to take specific steps to protect individual privacy whenever they use third-party websites and applications to engage with the public. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/no-fear-act/ Mon, 23 Nov 2015 01:32:19 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/no-fear-act/ The No FEAR Act requires a Federal agency to post on its public Web site summary statistical data pertaining to complaints of employment discrimination filed under 29 CFR part 1614 by employees, former employees and applicants for employment. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-presidents-management-agenda-scorecard-meetings/ Mon, 23 Nov 2015 01:30:19 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/guidance-on-presidents-management-agenda-scorecard-meetings/ This memorandum provides Resource Management Offices and PMA Initiative Leads with instructions for preparing for the quarterly PMA scorecard meetings to discuss agencies’ status and progress in implementing the PMA for the period January 1, 2008 through March 31, 2008. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service/ Thu, 12 Nov 2015 03:18:42 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/executive-order-13571-streamlining-service-delivery-and-improving-customer-service/ Executive Order 13571 requires agencies that provide significant services directly to the public to identify and survey their customers, establish service standards and track performance against those standards, and benchmark customer service performance against the best in business. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service/ Thu, 12 Nov 2015 03:17:48 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-24-implementing-executive-order-13571-on-streamlining-service-delivery-and-improving-customer-service/ Memo M-11-24 is guidance to Implement Executive Order 13571. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/09/how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time/ Mon, 09 Nov 2015 12:23:18 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/11/09/how-ux-effects-change-in-government-one-test-one-customer-survey-at-a-time/ Over the past few years, many agencies have learned how to do user experience (UX) with few resources. And while that’s still a problem at many agencies, many UX initiatives have been gaining momentum and attracting new stakeholders. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies/ Thu, 05 Nov 2015 02:46:00 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-10-22-guidance-for-online-use-of-web-measurement-and-customization-technologies/ On January 21, 2009, the President issued a memorandum calling for the establishment of “a system of transparency, public participation, and collaboration.” The memorandum required an Open Government Directive to be issued by the Director of the Office of Management and Budget (OMB), instructing “executive departments and agencies to take specific actions implementing the principles /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act/ Thu, 05 Nov 2015 02:31:45 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/m-11-26-new-fast-track-process-for-collecting-service-delivery-feedback-under-the-paperwork-reduction-act/ The new Paperwork Reduction Act Fast Track Process will allow agencies to obtain timely feedback on service delivery while ensuring that the information collected is useful and minimally burdensome for the public, as required by the Paperwork Reduction Act of 1995. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy/ Tue, 29 Sep 2015 10:15:27 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/2012-digital-government-strategy/ The 2012 Digital Government Strategy mission drives agencies, and the need to deliver better services to customers at a lower cost. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/e-gov-act-of-2002/ Tue, 29 Sep 2015 10:04:09 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/e-gov-act-of-2002/ The purpose of the E-Government Act of 2002 includes improving the management and promotion of electronic government services and processes, and establishing a framework of measures that require using Internet-based information technology to improve citizen access to government information and services. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/08/monthly-theme-learning-to-ride-the-metrics-wave/ Tue, 08 Sep 2015 12:00:26 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/08/monthly-theme-learning-to-ride-the-metrics-wave/ We are awash in data. Data in our personal lives gives us information on everything from our nightly sleeping patterns to how many of our friends shared our latest quip on social media. So too in our professional world, where we can see the most popular devices people use to navigate our websites and are told /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/02/digitalgov-summit-recap-no-longer-the-team-of-no/ Wed, 02 Sep 2015 10:00:51 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/09/02/digitalgov-summit-recap-no-longer-the-team-of-no/ During a panel discussion at the second annual DigitalGov Citizen Services Summit, a group of self-proclaimed naysayers came together to dispel myths and share advice to help everyone work together. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/28/digitalgov-summit-recap-building-privacy-identity-management-in-the-open/ Fri, 28 Aug 2015 10:00:32 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/28/digitalgov-summit-recap-building-privacy-identity-management-in-the-open/ How can government protect citizens while delivering the services they demand in the modern age? This was a theme of the panel discussion on privacy and identity management at the 2015 DigitalGov Citizen Services Summit. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/07/digitalgov-summit-recap-leveraging-open-analytics/ Fri, 07 Aug 2015 11:10:54 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/07/digitalgov-summit-recap-leveraging-open-analytics/ While government agencies may not have big budgets for data analysis, we do have tons of data—survey data, usability data, campaign data—that should be leveraged to drive decisions. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/05/monthly-theme-at-your-service/ Wed, 05 Aug 2015 10:16:31 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/05/monthly-theme-at-your-service/ In this digital age, we know customers expect their government interactions to be on the same level as their interactions with the private sector. Agencies are always striving to improve the quality of their services to meet their customers’ needs. So too in our office, where we use the feedback, you, our agency customers, provide /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/12/a-february-focus-on-content-on-digitalgov/ Thu, 12 Feb 2015 10:28:00 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/12/a-february-focus-on-content-on-digitalgov/ Good content drives your digital presence. No matter what you produce content for - social media, websites, blogs - getting people to see your work is critical. But getting noticed is not as easy as it used to be. /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/09/trend-watch-2015-whats-in-the-forecast-for-digital-government/ Fri, 09 Jan 2015 12:44:18 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2015/01/09/trend-watch-2015-whats-in-the-forecast-for-digital-government/ In January on DigitalGov, we’ll highlight pieces looking at trends we see coming in the digital government space in 2015 and beyond. We have lined up articles around: Customer Service Data 3D Printing at NIH and NASA Accessibility Mobile, and Training. Check back Monday, when we kick-off the month with 15 Government Customer Service Trends. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/31/countdown-to-2015-with-our-most-popular-articles-this-year/ Wed, 31 Dec 2014 14:45:22 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/12/31/countdown-to-2015-with-our-most-popular-articles-this-year/ As we round out 2014, we’re reflecting on the exciting year we’ve had at DigitalGov since we launched in February. Our mission is to share information and resources from agencies across the federal government that are working in the digital space, and highlight the services and communities that can help you meet your digital government /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/28/keeping-vanity-urls-in-check-a-few-criteria/ Fri, 28 Nov 2014 10:00:53 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/28/keeping-vanity-urls-in-check-a-few-criteria/ Shortcuts, Vanity or Marketing URLs, are all names for the requests Web managers get to shorten Web addresses. The shortened links make it easy to share long links as well as track clicks on those links. On a recent discussion thread on the Web Managers /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/19/new-tools-to-help-you-innovate-within-the-far/ Fri, 19 Sep 2014 10:00:38 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/19/new-tools-to-help-you-innovate-within-the-far/ Outdated development practices and narrow interpretations of acquisition regulations have prevented the federal government from taking advantage of technologies that can help agencies deliver better digital services to the public. OMB is developing new tools to help you take advantage of existing procurement authorities in the FAR, or the Federal Acquisition Regulation, the nearly 2,000 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/01/video-blog-alison-lemon-fda/ Fri, 01 Aug 2014 14:24:54 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/01/video-blog-alison-lemon-fda/ We wanted to learn a little more about the Office of Women’s Health at FDA, where Alison Lemon, the SocialGov Community Knowledge Manager, works. So we sat down with Alison and learned about the interesting social media approach her office has taken, some of the thinking behind their strategy and what she sees as the /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/16/designing-in-the-open-training-recap/ Fri, 16 May 2014 15:03:07 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/16/designing-in-the-open-training-recap/ During the recent redesign of Data.gov, the team developed a process that helped them respond to public feedback, track the actions and hold themselves accountable. In a DigitalGov University webinar, “Designing in the Open—Public Participation in Government Web Design,” Phil Ashlock, chief architect at Data.gov, and Jeanne Holm, Data.gov evangelist, shared how integrating feedback from /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/07/analyzing-search-data-in-real-time-to-drive-decisions/ Wed, 07 May 2014 13:00:27 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/07/analyzing-search-data-in-real-time-to-drive-decisions/ DigitalGov Search recently rolled out a new open source technology stack, which gives the team access to real-time analytics and dashboards to monitor search trends. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/02/to-use-social-sharing-buttons-or-not/ Wed, 02 Apr 2014 13:00:25 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/02/to-use-social-sharing-buttons-or-not/ Our digital gov neighbors in the U.K. have been working on their own digital strategy, including the consolidating into a single website. When the GOV.UK team introduced social sharing buttons, that allow users to post a link to the page on Facebook or Twitter, on their /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/12/in-the-beginning-of-web-in-federal-government/ Wed, 12 Mar 2014 10:01:57 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/12/in-the-beginning-of-web-in-federal-government/ With the 25th anniversary of the Web, we wanted to share stories from the beginnings of Web in the federal government and how online government has evolved in the years since. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/crowdsourcing-toolkit-for-federal-agencies/ Wed, 05 Mar 2014 12:01:06 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/crowdsourcing-toolkit-for-federal-agencies/ What is a Challenge? In a challenge, a “seeker” challenges “solvers” to identify a solution to a particular problem, or rewards contestants for accomplishing a goal. /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/05/github-for-government-recap/ Wed, 05 Mar 2014 11:11:39 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/05/github-for-government-recap/ As the definition of “developer” has grown and expanded, GitHub has become a place where anyone can do simple collaboration. It’s a free social network that tracks changes to any data, not just code, where stakeholders and developers can work on the same data simultaneously. Project Open Data, a cross-agency initiative developed by the White House, /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/06/join-hhs-ignite-innovation-day-on-friday/ Thu, 06 Feb 2014 16:23:22 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/06/join-hhs-ignite-innovation-day-on-friday/ This post was originally published on the IDEA Lab blog by Read Holman, HHS Innovation Advisor to the Chief Technology Officer and an Intrapreneur working in the HHS IDEA Lab. Launched last year in “beta” by Secretary Sebelius, HHS Ignite supports early-stage projects that can be completed in tight time frames. Ignite is part of HHS’s IDEA Lab, which /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/ Thu, 16 Jan 2014 11:28:18 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/ Here are some tools and templates to help you create better user experiences. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support/ Thu, 16 Jan 2014 11:25:23 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-test-support/ It’s always best to test a product BEFORE you release it. So the best time to evaluate the usability of a product is as early as possible, including when you are creating wireframes and prototypes. But even if you’ve gone past that point /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-speaking-opportunities/ Thu, 16 Jan 2014 11:12:13 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-speaking-opportunities/ The DigitalGov User Experience Program presents to federal audiences by phone, webinar and in person. We cover a variety of topics, including: User Centered Design and Usability Best (and Worst) Practices on Government Websites How to Improve Federal Digital Services and more Potential audiences include: CIOs /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-results-and-case-studies/ Thu, 16 Jan 2014 11:01:12 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-results-and-case-studies/ Like any valid business decision, User Experience work should produce results and demonstrable impact. To see a list of screenshots from websites we’ve improved, visit the rest of our Usability Case Studies. Or see a more complete case study below. Case Study: Fueleconomy.gov Mobile Site In December of 2012 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/ Wed, 04 Dec 2013 04:26:11 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/digitalgov-user-experience-resources/ DigitalGov’s user experience resources provide tools for federal employees on how to make products and services more user-friendly, save money via user research, and create successful experiences. /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/do-dont-table/ Wed, 04 Dec 2013 04:26:11 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/resources/do-dont-table/ What to do and what not to do, that is the question /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/06/17/or/ Mon, 17 Jun 2013 12:34:49 -0400 /preview/gsa/digitalgov.gov/bc-archive-content-3/2013/06/17/or/ Do you know what the most important technology will be 12 years from now, in 2025? A recent report on Disruptive Technologies from McKinsey & Company predicts a number of evolving technologies that will have the biggest impact in the next decade or so, including