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      <title>Understanding Your Customer</title>
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      <pubDate>Tue, 22 Sep 2015 10:00:26 -0400</pubDate>
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      <description>How well do you know your customers? There’s a new guide out from the Excellence In Government (EIG) Fellows Program to help you do just that. Led by the Partnership for Public Service, EIG is a federal government initiative to train future leaders. This year, three hundred federal employees took the EIG journey to learn</description>
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