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"title" :"Website standards","deck" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. The U.S. Web Design System (USWDS) is key to new website standards.","summary" : "GSA officially released the ‘website standards’ referenced in Section 3(e) of 21st Century IDEA. **The U.S. Web Design System (USWDS) is key to new website standards.**","date" : "2020-01-23T19:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","jparcell" : "Jacob Parcell","jeremyzilar" : "Jeremy Zilar"},"topics" : {
"digital-service-delivery" : "Digital service delivery",
"public-policy" : "Public policy"
},"branch" : "bc-archive-content-3",
"filename" :"2020-01-23-website-standards.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2020/01/23/website-standards/"
},{
"title" :"USWDS Maturity Model","deck" : "The U.S. Web Design System released a maturity model to help you adopt the design system incrementally as you design and build better digital experiences for the American public","summary" : "**The U.S. Web Design System released a maturity model** to help you adopt the design system incrementally as you design and build better digital experiences for the American public","date" : "2019-12-19T11:05:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"dan-williams" : "Dan Williams","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"digital-service-delivery" : "Digital service delivery"
},"branch" : "bc-archive-content-3",
"filename" :"2019-12-19-uswds-maturity-model.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/12/19/uswds-maturity-model/"
},{
"title" :"Building the Elements That Earn Trust","deck" : "Let’s talk about the elements that go into building trust with people who are using our services.","summary" : "This week, we’d like to talk about trust, and the elements that go into building trust with people who are using our services.","date" : "2019-11-18T08:34:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo","dan-williams" : "Dan Williams"},"topics" : {
"digital-service-delivery" : "Digital service delivery",
"product-and-project-management" : "Product and project management",
"trust" : "Trust"
},"branch" : "bc-archive-content-3",
"filename" :"2019-11-18-building-elements-that-earn-trust.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/11/18/building-elements-that-earn-trust/"
},{
"title" :"Let’s Talk 21st Century IDEA","summary" : "We are starting a new blog post series on 21st Century IDEA that’ll break down one essential topic and point to guidance to start running with it.","date" : "2019-11-04T10:00:00-05:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jeremyzilar" : "Jeremy Zilar","ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"digital-service-delivery" : "Digital service delivery",
"product-and-project-management" : "Product and project management"
},"branch" : "bc-archive-content-3",
"filename" :"2019-11-04-lets-talk-21st-century-idea.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2019/11/04/lets-talk-21st-century-idea/"
},{
"title" :"Don't Forget the Long Tail: It Can Deliver Value","summary" : "Top tasks matter. Visitors come to your website with specific goals in mind. Using a top-task methodology can be particularly useful when redesigning your homepage.","date" : "2015-02-13T11:10:37-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"analytics" : "Analytics",
"content-strategy" : "Content strategy",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2015-02-13-dont-forget-the-long-tail-it-can-deliver-value.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/02/13/dont-forget-the-long-tail-it-can-deliver-value/"
},{
"title" :"Follow the Clicks: A Look at Click-through Rates on Government Websites","summary" : "How important is it to show the most relevant result at the top of your search results page? Very. Searchers expect to find what they’re looking for quickly and easily—and without scrolling—when they search on government websites. If a Web page isn’t “above the fold” as one of the first listings on the first results","date" : "2014-11-12T10:00:51-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"analytics" : "Analytics",
"content-strategy" : "Content strategy",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2014-11-12-follow-the-clicks-a-look-at-click-through-rates-on-government-websites.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/12/follow-the-clicks-a-look-at-click-through-rates-on-government-websites/"
},{
"title" :"Help the Public Find Your Information, Wherever and However You’ve Published It","summary" : "As traffic to desktop .gov websites declines, how we publish our content increasingly matters. We need to meet people where they are as they seek information on the Internet. To do so, we need to adjust to the new world of mobile applications, social media, and instant answers provided by search engines. Freeing Content from","date" : "2014-08-26T11:00:35-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"application-programming-interface" : "Application programming interface",
"content-strategy" : "Content strategy",
"open-data" : "Open data",
"open-source" : "Open source",
"search-engine-optimization" : "Search engine optimization",
"social-media" : "Social media"
},"branch" : "bc-archive-content-3",
"filename" :"2014-08-26-help-the-public-find-your-information-wherever-and-however-youve-published-it.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/08/26/help-the-public-find-your-information-wherever-and-however-youve-published-it/"
},{
"title" :"Search Engine Optimization for Government Websites","summary" : "On June 10, 2014, the Metrics Community of Practice of the Federal Web Managers Council and DigitalGov University hosted an event to honor the memory of Joe Pagano, a former co-chair of the Web Metrics Sub-Council. This third lecture honoring Joe focused on search engine optimization (SEO). While commercial search engines do a remarkable job","date" : "2014-06-13T11:00:33-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"analytics" : "Analytics",
"content-strategy" : "Content strategy",
"search-engine-optimization" : "Search engine optimization"
},"branch" : "bc-archive-content-3",
"filename" :"2014-06-13-search-engine-optimization-for-government-websites.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/13/search-engine-optimization-for-government-websites/"
},{
"title" :"DigitalGov Search Results Get a Redesign","summary" : "Bing, Google, and Yahoo have all rolled out major redesigns to their search results pages in the past year. The last time DigitalGov Search did a major redesign of their results page was in January 2012. It was long overdue for a facelift. So, our team redesigned our search results page. We’ve kept an eye on best","date" : "2014-05-30T10:00:39-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"content-strategy" : "Content strategy",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2014-05-30-digitalgov-search-results-get-a-redesign.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/30/digitalgov-search-results-get-a-redesign/"
},{
"title" :"Search Is the New Big Data Recap","summary" : "Search is easy, right? You type a term in a search box and the exact page you’re looking for appears at the top of the list of results. But search is hard and has many shades of grey. On April 10, 2014, Loren Siebert, our DigitalGov Search senior search architect, presented on: Complexities of recall","date" : "2014-04-18T01:00:01-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"content-strategy" : "Content strategy",
"open-source" : "Open source",
"search" : "Search",
"software-engineering" : "Software engineering"
},"branch" : "bc-archive-content-3",
"filename" :"2014-04-18-search-is-the-new-big-data-recap.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/04/18/search-is-the-new-big-data-recap/"
},{
"title" :"Plain Language Page Titles: More Important than Ever","summary" : "Government Web pages are found mainly through search engines. Google recently redesigned its search results page and there are quite a few small, but impactful, changes in this latest redesign. Specifically, it affects how page titles are displayed. Many experts now recommend even","date" : "2014-03-28T01:00:27-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"analytics" : "Analytics",
"communication" : "Communication",
"content-strategy" : "Content strategy",
"search-engine-optimization" : "Search engine optimization"
},"branch" : "bc-archive-content-3",
"filename" :"2014-03-28-plain-language-page-titles-more-important-than-ever.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/28/plain-language-page-titles-more-important-than-ever/"
},{
"title" :"DigitalGov Search: Our Open Source Strategy","summary" : "At DigitalGov Search, we keep an eye on on our what our government counterparts are up to, both in the U.S. and other countries. We recently came across Gov.UK’s philosophy on and approach to coding in the open. It caught our attention and we realized we should also articulate our open source strategy. Use and Contribute to Open","date" : "2014-03-24T10:00:42-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"application-programming-interface" : "Application programming interface",
"content-strategy" : "Content strategy",
"open-source" : "Open source",
"search" : "Search",
"software-engineering" : "Software engineering"
},"branch" : "bc-archive-content-3",
"filename" :"2014-03-24-digitalgov-search-our-open-source-strategy.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/24/digitalgov-search-our-open-source-strategy/"
},{
"title" :"DigitalGov Search: Cache Me If You Can","summary" : "Slowness Hurts Web Pages Have you ever been frustrated when visiting a Web page that doesn’t load quickly? Have you ever left a slow Web page before it finished loading? You’re not alone. Several recent studies have quantified customers’ frustration with slow Web pages. Customers now expect results in the","date" : "2014-03-03T08:47:36-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"content-strategy" : "Content strategy",
"customer-experience" : "Customer experience",
"search" : "Search",
"software-engineering" : "Software engineering"
},"branch" : "bc-archive-content-3",
"filename" :"2014-03-03-cache-me-if-you-can.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/03/cache-me-if-you-can/"
},{
"title" :"DigitalGov Search is Now Responsive","summary" : "We’ve redesigned our mobile search results page. It now uses a card-based design and is responsive. This design gives searchers a more consistent user experience and access to the results anytime, anywhere, and on any device. Take a sneak peek of the new responsive results page.","date" : "2014-02-27T13:13:14-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"content-strategy" : "Content strategy",
"mobile" : "Mobile",
"search" : "Search"
},"branch" : "bc-archive-content-3",
"filename" :"2014-02-27-digitalgov-search-is-now-responsive.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/27/digitalgov-search-is-now-responsive/"
},{
"title" :"Four Steps to Achieve Good SEO","summary" : "Search Engine Optimization (SEO) is the active practice of improving aspects of your website so that commercial search engines (such as Google, Bing, and Yahoo) can find and display your Web pages in the results when they’re relevant to a searcher’s query. Users generally","date" : "2013-05-31T11:21:54-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"ammie-farraj-feijoo" : "Ammie Farraj Feijoo"},"topics" : {
"content-strategy" : "Content strategy",
"search-engine-optimization" : "Search engine optimization"
},"branch" : "bc-archive-content-3",
"filename" :"2013-05-31-four-steps-to-achieve-good-seo.md",
"filepath" :"authors/ammie-farraj-feijoo/_index.md",
"filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/authors/ammie-farraj-feijoo/_index.md",
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"url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/05/31/four-steps-to-achieve-good-seo/"
}]
}