{
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    "title" : "DigitalGov University in Review: 2016 Training Trends |Digital.gov",
    "description": "DigitalGov University in Review: 2016 Training Trends",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/01/11/digitalgov-university-in-review-2016-training-trends/index.json","item" : [
    {"title" :"DigitalGov University in Review: 2016 Training Trends","summary" : "Thanks to your participation, DigitalGov University (DGU), the events platform for DigitalGov, hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.","date" : "2017-01-11T12:00:02-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jthalls" : "Janelle Thalls"},"topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "application-programming-interface" : "Application programming interface",
            "artificial-intelligence" : "Artificial intelligence",
            "challenges-and-prize-competitions" : "Challenges and prize competitions",
            "cloud-and-infrastructure" : "Cloud and infrastructure",
            "content-strategy" : "Content strategy",
            "customer-experience" : "Customer experience",
            "design" : "Design",
            "governance" : "Governance",
            "mobile" : "Mobile",
            "multimedia" : "Multimedia",
            "open-data" : "Open data",
            "product-and-project-management" : "Product and project management",
            "professional-development" : "Professional development",
            "research" : "Research",
            "social-media" : "Social media",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2017-01-11-digitalgov-university-in-review-2016-training-trends.md",
      
      "filepath" :"news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md","slug" : "digitalgov-university-in-review-2016-training-trends","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2017/01/11/digitalgov-university-in-review-2016-training-trends/","content" :"\u003cp\u003e\u003ca href=\"https://digital.gov/digitalgov-university/\"\u003eDigitalGov University\u003c/a\u003e (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.\u003c/p\u003e\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2017/04/600-x-127-DigitalGov_University.png\"\n    alt=\"DigitalGov University (D G U) logo\"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003eDGU strives to provide training throughout the year that is useful and relevant to you. One of the most resounding comments from digital managers last year was people wanted to be able to attend all of our classes virtually. With very few exceptions, we made sure that there was a virtual component in every training, so that all our attendees, no matter where they were located, can attend and learn.\u003c/p\u003e\n\u003ch2 id=\"4299.graf.graf--h4.graf-after--p\"\u003eAnalytics and new communications technologies, anyone?\u003c/h2\u003e\n\u003cp\u003eSome of our most popular training topics throughout the year focused on using programs such as analytics trainings offered through the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/guides/dap/\"\u003eDigital Analytics Program\u003c/a\u003e and trainings on how to use the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/services/search/\"\u003eDigitalGov Search\u003c/a\u003e program. Other popular events were from the various \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/\"\u003eDigitalGov Communities\u003c/a\u003e like the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/topics/mobile/\"\u003eMobileGov Community of Practice\u003c/a\u003e, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/challenges-prizes/\"\u003eChallenge and Prizes Community of Practice\u003c/a\u003e, and the \u003ca href=\"https://digital.gov/communities/customer-experience/\"\u003eGovernment Customer Experience Community of Practice\u003c/a\u003e where best practices, case studies, and innovations were shared.\u003c/p\u003e\n\u003cp\u003eWe heard that you are interested in the latest tools and trends and how federal agencies are using those products, which is why “\u003ca href=\"https://www.youtube.com/watch?v=G82jBHxE4Tk\"\u003eSnaps and Stripes: Sharing Public Service Stories with SnapChat\u003c/a\u003e” was a popular webinar this year. Also, you wanted to know how tools like social listening to address and better understand your audience and their needs so many of you attended the “\u003ca href=\"https://www.youtube.com/watch?v=YWhRLCxTYxk\"\u003eListening Before We Speak: Understanding Our Audience in Times of Disaster\u003c/a\u003e” webinar.\u003c/p\u003e\n\u003cp\u003eOne of the highest attended (and highest rated) events came from longtime community member, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/authors/sam-bronson/\"\u003eSam Bronson\u003c/a\u003e of HHS, who shared the need for actionable analytics and the important steps agencies can take in setting up their own analytics program in his webinar, “\u003ca href=\"https://www.youtube.com/watch?v=Pjc-dEPBExE\"\u003eThe Golden Partnership: How to Improve Website Findability with Actionable Analytics and Content Analysis\u003c/a\u003e.” In fact, we heard from one attendee following the event who \u003ca href=\"https://medium.com/@DigitalGov/well-begun-is-half-done-lets-tidy-up-the-website-c19134c53af\"\u003ehas written about how it inspired her to take a different approach for a website project\u003c/a\u003e. We’d like to host more events driven by \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/\"\u003ecommunity members in the digital government space\u003c/a\u003e so we look forward to more examples of great work being done in 2017. We’ll also continue to make sure that all of our trainings have an online component that let’s you attend from anywhere.\u003c/p\u003e\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2016/01/600-x-450-E-learning-concept-Schooldesk-and-chalkboard-on-the-laptop-keyboard-Bet_Noire-iStock-Thinkstock-480287872.jpg\"\n    alt=\"E-learning concept: schooldesks and a chalkboard on a laptop keyboard\"/\u003e\u003cp\u003eBet Noire, iStock, Thinkstock\u003c/p\u003e\u003c/div\u003e\n\n\n\u003cp\u003eNow, let’s take a look at the most popular events (by attendance) and most watched recordings throughout 2016. You can check out all of our events, which we record, in our \u003ca href=\"https://www.youtube.com/c/digitalgov\"\u003eevent library\u003c/a\u003e.\u003c/p\u003e\n\u003ch2 id=\"top-5-webinars\"\u003eTop 5 Webinars:\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003eFedRAMP Results of the High Baseline Pilot. The FedRAMP team captured large audiences from the vendor community with updates and tips on the using the program. \u003ca href=\"https://www.fedramp.gov/\"\u003eLearn more about FedRAMP\u003c/a\u003e.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=Qcs-Ce0Hzys\"\u003eOpen Opportunities and the Acquisition Community\u003c/a\u003e This webinar provided an overview of the upcoming \u003ca href=\"https://openopps.digitalgov.gov/\"\u003eOpen Opportunities\u003c/a\u003e pilot for the Acquisition Community\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=A0X8edhEOxY\"\u003eJAB P-ATO Prioritization Criteria and Process\u003c/a\u003e. Another FedRAMP webinar focusing on using the Joint Authorization Board (JAB) to obtain a provisional authorization (P-ATO) for Cloud Service Providers (CSPs).\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=H9RQf8a4DQE\"\u003eDAP Learning Series: Measuring User Behavior\u003c/a\u003e This webinar in the DAP Learning Series covered the ways you can see how users are navigating your site through Funnel Visualization Beta, navigation summary, and behavior flow.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=55IlBerIsLc\"\u003eHealth Literacy Online\u003c/a\u003e This webinar covered highlights from the second edition of \u003ca href=\"http://health.gov/healthliteracyonline/\"\u003eHealth Literacy Online\u003c/a\u003e, a research-based guide with practical tips for creating easy-to-use health websites and digital health information tools.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"top-5-hybrid-events-_both-in-person--virtual_\"\u003eTop 5 hybrid events \u003cem\u003e(both in-person \u0026amp; virtual)\u003c/em\u003e:\u003c/h2\u003e\n\u003col\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=DywmfyLpGQo\"\u003eGood Communication is a CX Imperative\u003c/a\u003e This panel brought communicators together from multiple agencies to discuss how they infuse CX into outreach and marketing efforts, supporting successful engagement with government customers.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=UluotgvuLnU\"\u003e18F Design Presents: Bill Barry, NASA Chief Historian\u003c/a\u003e In this talk, NASA Chief Historian Bill Barry illustrated the convoluted origins of the NASA insignia.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"\n\"\u003eCloud native DevOps with cloud.gov\u003c/a\u003e This workshop provided an introduction to the cloud.gov service by showing how to leverage the power of the cloud, and how to reduce duplication and start focusing on the creative work your team needs to deliver on their mission.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"\n\"\u003eAutomatic for the People: AI, Machine Learning and Chatbots for Digital Customer Service in Government\u003c/a\u003e This session covered how automated services powered by government data and new advances in artificial intelligence and machine learning can help improve and expand digital customer service initiatives.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"\n\"\u003eOctober Challenge and Prize Community of Practice meeting\u003c/a\u003e This quarterly informative session highlighted the latest in public-sector prize practice.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2 id=\"top-viewed-webinars-in-2016-from-the-digitalgov-youtube-channel\"\u003eTop viewed webinars in 2016 from the DigitalGov YouTube Channel\u003c/h2\u003e\n\u003cp\u003eLastly, we took a look at our webinar recordings and evaluated which were most viewed this year. Overall, we’ve had more than 48,000 views on-demand. DGU webinars have a great shelf life — some of these webinars took place in 2012:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=SgJq4Ukx6yU\"\u003eAPI Webinar Series: Learn How to Use and Create APIs\u003c/a\u003e \u003cem\u003e(2013)\u003c/em\u003e A webinar designed for beginners on APIs.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=taTdJ6oOZX4\"\u003eAn Introduction to Open Data and APIs\u003c/a\u003e \u003cem\u003e(2016)\u003c/em\u003e The fundamentals of open data and APIs on the modern web.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=IDYolWgYNB4\"\u003eSecurity Assessment Framework (FedRAMP)\u003c/a\u003e \u003cem\u003e(2014)\u003c/em\u003e Webinar that provided information on the general Security Assessment Framework (SAF) for FedRAMP.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=sup8Q_NuIxI\"\u003eAPI Webinar Series: APIs for Dummies — An Introduction\u003c/a\u003e \u003cem\u003e(2012)\u003c/em\u003e The basics on APIs hosted by 18F’s Gray Brooks and gets you started in the world of API solutions.\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.youtube.com/watch?v=T1S52B1-NT4\"\u003eHandling FISMA Faster and Better\u003c/a\u003e \u003cem\u003e(2015)\u003c/em\u003e This session covered methods that can enable quicker, more straightforward ATOs for FISMA low and medium projects.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eWe are planning more great events for 2017 and we hope you can join us.\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eFederal employees:\u003c/em\u003e \u003ca href=\"mailto:digitalgov@gsa.gov\"\u003e\u003cem\u003eemail us\u003c/em\u003e\u003c/a\u003e \u003cem\u003eand let us know what you’d like to see in the upcoming year — or \u003ca href=\"https://digital.gov/digitalgov-university/\"\u003efill out this form\u003c/a\u003e to contact the team about creating an online or in-person DGU event.\u003c/em\u003e\u003c/p\u003e\n"}
  ]
}