{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "news",
    "type" : "single",
    "title" : "Is Your Agency Winning Its Mobile Moments? |Digital.gov",
    "description": "Is Your Agency Winning Its Mobile Moments?",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/07/is-your-agency-winning-its-mobile-moments/index.json","item" : [
    {"title" :"Is Your Agency Winning Its Mobile Moments?","summary" : "Someone has a problem they are trying to solve. They pull out their mobile device and find a solution. They move onto something else. That’s a mobile moment. Organizations are living and dying by their mobile moments, and a few government agencies are winning theirs. We’ve written before how the Transportation Security Administration is winning","date" : "2015-10-07T16:16:43-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile"
            },"branch" : "bc-archive-content-3",
      "filename" :"2015-10-07-is-your-agency-winning-its-mobile-moments.md",
      
      "filepath" :"news/2015/10/2015-10-07-is-your-agency-winning-its-mobile-moments.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2015/10/2015-10-07-is-your-agency-winning-its-mobile-moments.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2015/10/2015-10-07-is-your-agency-winning-its-mobile-moments.md","slug" : "is-your-agency-winning-its-mobile-moments","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/07/is-your-agency-winning-its-mobile-moments/","content" :"\u003cp\u003eSomeone has a problem they are trying to solve. They pull out their mobile device and find a solution. They move onto something else. That’s a mobile moment.\u003c/p\u003e\n\u003cp\u003eOrganizations are living and dying by their mobile moments, and a few government agencies are winning theirs. We’ve written before how the Transportation Security Administration is winning their “\u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/01/finding-the-best-mobile-moment-is-the-first-stepping-stone-to-anytime-anywhere-government/\"\u003eWhat Can I Bring…\u003c/a\u003e” moment at airports while taxpayers are engaing around the IRS2Go “\u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2012/07/13/irs2go-app/\"\u003eWhere’s My Refund?\u003c/a\u003e” mobile moment. NOAA is \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/09/25/saving-the-whales-with-just-your-smartphone-west-coast-edition/\"\u003esaving the whales (and dolphins)\u003c/a\u003e, one mobile moment at a time. The National Center of Telehealth and Technology at the Department of Defense has a suite of apps providing mental health services one \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/06/25/using-apps-for-mental-healthcare/\"\u003emobile moment at a time\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eDo you know what your user’s mobile moments are? Are you winning them? You haven’t made the fatal mistake of trying to shovel your website into a mobile site or app, have you? Testers in the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/08/31/mobile-content-less-is-more/\"\u003eFederal Mobile CrowdSource Program have evidence\u003c/a\u003e that suggests you may be shoehorning your content, which leads to poor user experience and makes your website a candidate for the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/29/trends-on-tuesday-avoid-the-app-graveyard/\"\u003eapp graveyard\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eThis month we’re focusing on mobile moments. We are talking about how agencies are \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/21/gov-analytics-breakdown-2-mobile-is-bigger-than-ever/\"\u003emeasuring performance\u003c/a\u003e, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/13/trends-on-tuesday-is-crowdsourcing-the-future-of-mobile-design-and-development-2/\"\u003edesigning\u003c/a\u003e, journey-mapping, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/21/the-data-briefing-300-mobile-moments/\"\u003eusing open data\u003c/a\u003e and enhancing and \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2015/10/26/texting-is-another-way-to-make-mobile-moments/\"\u003etrying to win their mobile moments\u003c/a\u003e.\u003c/p\u003e\n"}
  ]
}