{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "news",
    "type" : "single",
    "title" : "Usability Events Round-Up: 2014 |Digital.gov",
    "description": "Usability Events Round-Up: 2014",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/26/usability-events-round-up-2014/index.json","item" : [
    {"title" :"Usability Events Round-Up: 2014","summary" : "This past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was World Usability Day. Since this year’s theme of World Usability Day is Engagement it would be great to take a look at the event recap","date" : "2014-11-26T10:00:07-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"apiazza" : "Alycia Piazza"},"topics" : {
        
            "usability" : "Usability",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2014-11-26-usability-events-round-up-2014.md",
      
      "filepath" :"news/2014/11/2014-11-26-usability-events-round-up-2014.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/11/2014-11-26-usability-events-round-up-2014.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/11/2014-11-26-usability-events-round-up-2014.md","slug" : "usability-events-round-up-2014","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/26/usability-events-round-up-2014/","content" :"\u003cp\u003eThis past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/11/13/world-usability-day-engagement/\" title=\"World Usability Day 2014 theme: Engagement\"\u003eWorld Usability Day\u003c/a\u003e.\u003c/p\u003e\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/11/600-x-316-Usability-concept-in-tag-cloud-rafal_olechowski-iStock-Thinkstock-468906877.jpg\"\n    alt=\"Usability concept in tag cloud\"/\u003e\u003cp\u003eRafal Olechowski, iStock, Thinkstock\u003c/p\u003e\u003c/div\u003e\n\n\n\u003cp\u003eSince this year’s theme of World Usability Day is \u003cem\u003eEngagement\u003c/em\u003e it would be great to take a look at the event recap article, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/07/30/improving-the-user-experience-with-the-usability-gov-reboot/\" title=\"Improving the User Experience with the Usability.gov Reboot\"\u003eImproving the User Experience with Usability.gov\u003c/a\u003e. The folks at Usability.gov took a user-centered approach to refresh their site and make the design more engaging.\u003c/p\u003e\n\u003cp\u003eAnother great event we hosted this year was with USAJOBS and was focused on quantitative methods for \u003ca href=\"http://www.youtube.com/watch?v=WxF-UpNMs60\u0026amp;list=UU5V8jrK77-8gsa9RL_taG9A\"\u003emeasuring and demonstrating the impact of user experience programs\u003c/a\u003e. The USAJOBS team shared a tool they created to evaluate their usability testing program and tell you how to do it at your agency. You can also read the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/26/measuring-user-experience-a-few-tips/\" title=\"Measuring User Experience: A Few Tips\"\u003epost event summary\u003c/a\u003e and watch the shorter \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/03/26/measuring-user-experience-a-few-tips/\"\u003esummary video\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003eSome of you are also facing the challenge of convincing your supervisor or other senior level staff that a usability program is imperative to creating a great customer experience. In response we hosted Arianne Miller, Deputy Director of The Lab@OPM to present \u003ca href=\"http://www.youtube.com/watch?v=Xks76hzprqw\u0026amp;list=UU5V8jrK77-8gsa9RL_taG9A\"\u003eUX Design: Getting your Agency to Embrace the Value\u003c/a\u003e. Arianne describes different maturity models for understanding where your organization is on the UX design spectrum as well as different approaches for fostering a shift toward greater “maturity.”\u003c/p\u003e\n\u003cp\u003eOne easy approach to making swift changes on your site is doing a \u003ca href=\"http://www.youtube.com/watch?v=q_W5aj3P7lo\u0026amp;list=UU5V8jrK77-8gsa9RL_taG9A\"\u003eTop Tasks Analysis to Make Your Site More Usable\u003c/a\u003e. Ben Rosset of the Federal Reserve Board presented a case study of how his agency used this methodology and \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/07/02/using-top-tasks-to-be-top-notch-federal-reserve-board-usability-case-study/\" title=\"Using Top Tasks to be Top-Notch: Federal Reserve Board Usability Case Study\"\u003erecaps the event\u003c/a\u003e nicely in the follow up post highlighting the main points.\u003c/p\u003e\n\u003ch2 id=\"strides-at-the-ux-summit\"\u003eStrides at the UX Summit\u003c/h2\u003e\n\u003cp\u003eBack in February the UX Community of Practice held its first half day summit. Jonathan Rubin, User Experience community co-chair, summarizes the event and shares the slides in the post titled \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/03/what-happened-at-our-user-experience-summit-with-slides/\" title=\"What Happened at Our User Experience Summit - with slides!\"\u003eWhat Happened at Our User Experience Summit (with slides!)\u003c/a\u003e. There were presentations highlighting the Paperwork Reduction Act (PRA), Innovations in User Testing and Mobile User Experience.\u003c/p\u003e\n\u003ch2 id=\"speaking-of-mobile\"\u003eSpeaking of Mobile\u003c/h2\u003e\n\u003cp\u003eWe’ve hosted some events specifically around mobile user experience. One of our most popular events is \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/02/11/youll-have-them-at-swipe-making-an-awesome-mobile-user-experience-webinar/\" title=\"You’ll Have Them at Swipe: Making An Awesome Mobile User Experience Webinar\"\u003eYou’ll Have Them at Swipe: Making an Awesome Mobile User Experience Webinar\u003c/a\u003e. In this webinar, MobileGov developers from the National Institutes of Health and Department of Veteran’s Affairs talk about how mobile user experience is different from traditional channels—they argue it’s about satisfying user emotion. They discuss how to keep users happy with their approaches to user experience during mobile implementations and demonstrate their successful practices.\u003c/p\u003e\n\u003cp\u003eYou might want to know what’s involved in \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/08/22/mobile-product-testing-guidelines/\" title=\"Mobile Product Testing Guidelines and Resources\"\u003emobile user testing\u003c/a\u003e on a small budget and \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/22/how-to-make-a-mobile-paper-prototype/\" title=\"How to Make a Mobile Paper Prototype\"\u003eHow to Make a Mobile Paper Prototype\u003c/a\u003e. There are lots of mobile prototyping tools out there (both free and paid) to make a digital mock-up, but paper prototyping requires zero tech skills and can be done very quickly.\u003c/p\u003e\n\u003ch2 id=\"upcoming-events\"\u003eUpcoming Events\u003c/h2\u003e\n\u003cp\u003eJoin us on November 19th for our \u003ca href=\"\n\" title=\"November Usability Testing Workshop\"\u003eHands-On Usability Testing Workshop\u003c/a\u003e or our November 25th \u003ca href=\"\n\" title=\"Mobile Terms of Service: November Around the Horn Call\"\u003eAround the Horn Call\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/about/\" title=\"Contact Us\"\u003eTell us what other Usability events you’d like to see\u003c/a\u003e this coming year or \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/about/\" title=\"Contact Us\"\u003etell us\u003c/a\u003e about ways in which you’ve made strides by implementing a UX program at your agency.\u003c/p\u003e\n"}
  ]
}