{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "news",
    "type" : "single",
    "title" : "U.S. Gov Releases New Collaborative Social Media Services |Digital.gov",
    "description": "U.S. Gov Releases New Collaborative Social Media Services",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/30/u-s-gov-releases-new-collaborative-social-media-services/index.json","item" : [
    {"title" :"U.S. Gov Releases New Collaborative Social Media Services","summary" : "The Federal #SocialGov Community, a collective of almost 700 digital engagement managers from more than 120 government agencies, marked the 2nd anniversary of our program by releasing a suite of new collaborative services to help us better work together and with partners in","date" : "2014-06-30T05:30:47-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : {
        
            "accessibility" : "Accessibility",
            "analytics" : "Analytics",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"2014-06-30-u-s-gov-releases-new-collaborative-social-media-services.md",
      
      "filepath" :"news/2014/06/2014-06-30-u-s-gov-releases-new-collaborative-social-media-services.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-30-u-s-gov-releases-new-collaborative-social-media-services.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-30-u-s-gov-releases-new-collaborative-social-media-services.md","slug" : "u-s-gov-releases-new-collaborative-social-media-services","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/30/u-s-gov-releases-new-collaborative-social-media-services/","content" :"\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/06/600-x-350-June-30th2014-SocialGov-Google-Hangout.jpg\"\n    alt=\"YouTube screen capture of June 30, 2014 SocialGov Google Hangout\"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003eThe \u003cstrong\u003e\u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/communities/social-media/\"\u003eFederal #SocialGov Community\u003c/a\u003e\u003c/strong\u003e, a collective of almost 700 digital engagement managers from more than 120 government agencies, marked the 2nd anniversary of our program by releasing a suite of new collaborative services to help us better work together and with partners in the private sector to share resources and build public services of the 21st century.\u003c/p\u003e\n\u003cp\u003eThe online event, \u003cstrong\u003eU.S. Federal SocialGov: 2 years of Smashing Silos + Elevating Citizen Services\u003c/strong\u003e, focused on how collaborative, open participation in the development process will help public services better tackle performance analysis, policy development, accessibility for persons with disabilities, international partnerships and global digital engagement support.\u003c/p\u003e\n\n\n\n\n\n\n\u003cdiv\n  class=\"video\"\n  style=\"position: relative; padding-bottom: 56.25%; padding-top: 30px; height: 0; overflow: hidden;\"\n\u003e\n  \n  \u003ciframe src=\"https://www.youtube.com/embed/5vyAlqOEsuM\" title=\"U.S. Federal #SocialGov: 2 Years of Smashing Silos \u0026#43; Elevating Citizen Services with Social Media\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" allowfullscreen=\"\" frameborder=\"0\" \u003e\u003c/iframe\u003e\n\u003c/div\u003e\n\n\u003cp\u003eBottom line: social media in government isn’t just about using digital engagement to tell our story better, but to rewrite the story itself by making government programs better and more cost effective. And we didn’t throw a party — we threw down the digital gauntlet.\u003c/p\u003e\n\u003cp\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/250-x-260-Dr-Alissa-Johnson-SocialGov-Google-Hangout-June-30-2014-e1404158841928.jpg\"\n    alt=\"Dr. Alissa Johnson, deputy chief information officer at The White House\"/\u003e\u003c/div\u003e\n\n“This is such a great opportunity to engage with government and engage with citizens,” said \u003cstrong\u003eDr. Alissa Johnson\u003c/strong\u003e, deputy chief information officer at \u003cstrong\u003eThe White House\u003c/strong\u003e, during her keynote address. “We all have the opportunity through social media and digital engagement to be part of the governing process, so I think your coming year will be bigger, better, bolder. I am looking for improved analysis, transparency and collaboration, so here we come!”\u003c/p\u003e\n\u003cp\u003eNew resources, which take the collaborative model for ePolicy and eRegulations and expands it, include:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new \u003ca href=\"https://digital.gov/resources/federal-social-media-accessibility-toolkit-hackpad/\"\u003e\u003cstrong\u003eFederal Social Media Accessibility toolkit\u003c/strong\u003e\u003c/a\u003e, updated by the \u003cstrong\u003eDepartment of Labor Office of Disability Employment Policy\u003c/strong\u003e. Originally a product of eight agencies working together to provide guidance on better ensuring, it is now offered for open collaboration on \u003cstrong\u003eHackpad\u003c/strong\u003e as well as a static webpage for more accessible viewing.\u003c/li\u003e\n\u003cli\u003eThe new \u003cstrong\u003eFederal Social Media Policy Development toolkit\u003c/strong\u003e, a resource launched by a 20-agency working group to identify and provide customizable examples of key provisions found in government social media policies, or ones needed to drive positive change in the coming years — also on Hackpad for open collaboration.\u003c/li\u003e\n\u003cli\u003eThe \u003cstrong\u003e\u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/04/19/social-media-metrics-for-federal-agencies/\"\u003eFederal Social Media Performance Analytics toolkit\u003c/a\u003e\u003c/strong\u003e, a resource launched by a 12-agency working group to identify the metrics and reporting methodologies important or unique to public services — also, for the first time, open for public contribution.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/540-x-335-Gwynne-Kostin-SocialGov-Google-Hangout-June-30-2014-e1404160278689.jpg\"\n    alt=\"Gwynne Kostin, Director, Center for Digital Government \u0026amp; Digital Services Innovation Center, Office of Citizen Services \u0026amp; Innovative Technologies U.S. General Services Administration\"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003eThese shared resources represent a firm first step into social media collaborative development toolkits for both agencies and the public to use together, a model which we will measure, improve, and ultimately expand in scope to deliver the most effective and efficient services.\u003c/p\u003e\n\u003cp\u003eAlso launched was a new resource developed by \u003cstrong\u003eUSAID\u003c/strong\u003e, “\u003cstrong style=\"color: #222222\"\u003e\u003ca href=\"http://www.usaid.gov/smguide4cso\"\u003eSocial Networking: A Guide to Strengthening Civil Society through Social Media (#SMGuide4CSO)\u003c/a\u003e” — \u003c/strong\u003ea guide for NGOs on how to approach social media as a whole, no matter the platform, and how to reach their intended goals.\u003c/p\u003e\n\u003cp\u003eThe guide is an extensive collection of recommendations, case studies, online tools and analytics, which was presented by \u003cstrong\u003eJill Moss\u003c/strong\u003e, USAID New Media and Internet Freedom fellow. If that job title sounds cool, that’s because it \u003cspan style=\"color: #333333\"\u003eis.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #333333\"\u003e\u003cstrong\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/250-x-290-Sarah-Koch-The-Case-Foundation-SocialGov-Google-Hangout-June-30-2014-e1404159073359.jpg\"\n    alt=\"Sarah Koch, director of Social Innovation for The Case Foundation\"/\u003e\u003c/div\u003e\n\nSarah Koch\u003c/strong\u003e, director of Social Innovation for \u003cstrong\u003eThe Case Foundation\u003c/strong\u003e, noted the potential of collaborations that can give new and unexpected participants a seat at the table and a chance at being part of the solution. “It is not easy to walk down the street to say who is trying to change the world, Koch said. “A common challenge among the nonprofit and public is how we are embracing and lifting these people who are trying to change the world.” \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e“Let’s find some solutions together, because some of the problems we work with collectively are the defining problems of the time,” challenged \u003cstrong\u003eKaushal Jhalla\u003c/strong\u003e of the \u003cstrong\u003eWorld Bank\u003c/strong\u003e, speaking on international cooperation in social media. “We have some of the hardest problems and the technology is moving at such a rapid pace, we are quickly realizing this is where the answers will come from.”\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eGoogle Hangouts\u003c/strong\u003e are not new to the SocialGov Community, which has used it for collaborative working group meetings and online office hours for more than a year — part of our dedication to evaluating and adopting emerging technologies to create more effective digital communities in an era of increased teleworking and mobile development.\u003c/p\u003e\n\u003cp\u003eAs polar explorer \u003cstrong\u003eRobert Peary\u003c/strong\u003e stated (and we adopted as our mantra), “We shall find a way or make one.” There are many challenges ahead of us, many things we need to improve in front of us, but working together as an objective-driven community will ensure that after the first two years of the SocialGov program, three is indeed the magic number.\u003c/p\u003e\n"}
  ]
}