{
    "version" : "https://jsonfeed.org/version/1",
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    "title" : "Overcoming Barriers—DigitalGov Summit Recap |Digital.gov",
    "description": "Overcoming Barriers—DigitalGov Summit Recap",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/05/overcoming-barriers-digitalgov-summit-recap/index.json","item" : [
    {"title" :"Overcoming Barriers—DigitalGov Summit Recap","summary" : "As government innovators, we work to improve public services every day. In essence we are already in a public private partnership. But how can your agency capitalize on existing public private partnerships to engage citizens and enhance services? Four panelists from across government shared their public private partnerships success stories at the DigitalGov Citizen Services","date" : "2014-06-05T14:09:15-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"allison-alexander" : "Allison Alexander"},"topics" : {
        
            "analytics" : "Analytics",
            "challenges-and-prize-competitions" : "Challenges and prize competitions",
            "content-strategy" : "Content strategy",
            "mobile" : "Mobile",
            "open-data" : "Open data",
            "product-and-project-management" : "Product and project management",
            "social-media" : "Social media",
            "software-engineering" : "Software engineering",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2014-06-05-overcoming-barriers-digitalgov-summit-recap.md",
      
      "filepath" :"news/2014/06/2014-06-05-overcoming-barriers-digitalgov-summit-recap.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/06/2014-06-05-overcoming-barriers-digitalgov-summit-recap.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/06/2014-06-05-overcoming-barriers-digitalgov-summit-recap.md","slug" : "overcoming-barriers-digitalgov-summit-recap","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/05/overcoming-barriers-digitalgov-summit-recap/","content" :"\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/06/600-x-370-Justin-Herman-Panel-3-Public-Private-Partnerships-toni470-flickr-20140530_112350.jpg\"\n    alt=\"DigitalGov Citizen Services Summit and Expo - Justin Herman, GSA - Panel 3: Public Private Partnerships - Jack Bienko, SBA; Phil Ashlock, DataGov; Lynn Overmann, White House OSTP; Mike Reardon, DOL\"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003eAs government innovators, we work to improve public services every day. In essence we are already in a public private partnership. But how can your agency capitalize on existing public private partnerships to engage citizens and enhance services?\u003c/p\u003e\n\u003cp\u003eFour panelists from across government shared their public private partnerships success stories at the \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/05/30/digitalgov-citizen-services-summit-a-success/\"\u003eDigitalGov Citizen Services Summit\u003c/a\u003e last Friday. The three other panels were on \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/03/digitalgov-summit-panels-recap/\" title=\"Turning Data Into Action—DigitalGov Summit Recap\"\u003eperformance analysis\u003c/a\u003e, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/05/the-importance-of-cross-channel-customer-service-digitalgov-summit-recap/\" title=\"The Importance of Cross-Channel Customer Service—DigitalGov Summit Recap\"\u003ecustomer service across channels\u003c/a\u003e, and \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/06/03/harnessing-the-power-of-many-digitalgov-summit-panels-recap/\" title=\"Harnessing the Power of Many—DigitalGov Summit Recap\"\u003einter-agency work\u003c/a\u003e. All agreed the secret to public private partnerships was to recognize that each agency’s challenge was far too complex to solve without collaboration from outside the government.\u003c/p\u003e\n\u003cp\u003eFor example, take \u003ca href=\"http://www.data.gov/\"\u003eData.gov\u003c/a\u003e. Panelist \u003cstrong\u003ePhil Ashlock\u003c/strong\u003e, Chief Architect at Data.gov, \u003cstrong\u003eGSA\u003c/strong\u003e, relies on public feedback through the code collaboration site GitHub. “Data.gov on GitHub is an open source public private partnership model,” said Ashlock. “It allows us to engage with the public and other agencies to improve the platform out in the open.” With this open model, Data.gov—in partnership with its community—is striving to allow different data visualization applications to be used directly on the site, making it a one stop shop for data across local, state, federal, and international governments.\u003c/p\u003e\n\u003ch2 id=\"shared-mission\"\u003eShared Mission\u003c/h2\u003e\n\u003cp\u003eSuccessful public private partnerships need an established mission. Panelist \u003cstrong\u003eMike Reardon\u003c/strong\u003e, Supervisory Policy Advisor, Office of Disability Employment Policy, \u003cstrong\u003eDepartment of Labor\u003c/strong\u003e, has partnered with national disability advocacy organizations to establish social media accessibility standards through \u003ca href=\"https://www.epolicyworks.org/epw/\"\u003eePolicyWorks.org\u003c/a\u003e. “If you don’t include everyone (in the mission) then you’re missing a large part of your market,” said Reardon. He urges agencies interested in partnerships to clearly define and communicate the project’s requirements so all partners can collaborate on a unified goal.\u003c/p\u003e\n\u003ch2 id=\"overcome-partnership-skepticism\"\u003eOvercome Partnership Skepticism\u003c/h2\u003e\n\u003cp\u003eThere’s some skepticism around public private partnerships, but panelist \u003cstrong\u003eJack Bienko\u003c/strong\u003e, Deputy Director for Entrepreneurship Education, \u003cstrong\u003eSmall Business Administration\u003c/strong\u003e, recommends learning the partnership ropes. He advises finding a legal or ethics specialist in your agency for guidance on sharing information, so you can collaborate and join forces with other organizations. Bienko also stresses the importance of making connections with like-minded groups. Without reaching out to potential partners, SBA wouldn’t be able to provide educational resources, financing, and procurement services to small business owners and entrepreneurs.\u003c/p\u003e\n\u003ch2 id=\"citizen-engagement-barriers\"\u003eCitizen Engagement Barriers\u003c/h2\u003e\n\u003cp\u003eIn the realm of partnerships, panelist \u003cstrong\u003eLynn Overmann\u003c/strong\u003e, Senior Advisor to the U.S. Chief Technology Officer, \u003cstrong\u003eWhite House Office of Science and Technology Policy\u003c/strong\u003e, emphasizes the importance of citizen engagement and turning to the public for creative solutions. “We do a lot of work reaching out to citizens through platforms like \u003ca href=\"https://petitions.whitehouse.gov/\"\u003eWe the People\u003c/a\u003e, but we need to do more to engage the public and bring their thoughts to the forefront,” said Overmann.\u003c/p\u003e\n\u003cp\u003eAll panelists believe in tapping into the power of citizen engagement through online tools and platforms and recognize the need to provide an avenue for public feedback.\u003c/p\u003e\n\u003ch2 id=\"public-private-partnership-examples\"\u003ePublic Private Partnership Examples\u003c/h2\u003e\n\u003cp\u003eLooking for more examples of public private partnerships? Check out these tools shared by the panelists.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"http://www.challenge.gov\"\u003eChallenge.gov\u003c/a\u003e—A partnership between the public and the government to solve important challenges\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://www.epolicyworks.org/epw/\"\u003eePolicyWorks.org\u003c/a\u003e—Online workshop for policymakers to dialogue about critical issues\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://github.com/GSA/data.gov/\"\u003eGitHub account for Data.gov\u003c/a\u003e—Data.gov source code and issue tracker\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"https://petitions.whitehouse.gov/\"\u003eWe the People\u003c/a\u003e—Public platform for citizens to engage on issues through petitions\u003c/li\u003e\n\u003c/ul\u003e\n"}
  ]
}
