{
    "version" : "https://jsonfeed.org/version/1",
    "content" : "news",
    "type" : "single",
    "title" : "Customer Experience Video Blog: Stephanie Thum, Export-Import Bank |Digital.gov",
    "description": "Customer Experience Video Blog: Stephanie Thum, Export-Import Bank",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/21/customer-experience-video-blog-stephanie-thum-export-import-bank/index.json","item" : [
    {"title" :"Customer Experience Video Blog: Stephanie Thum, Export-Import Bank","summary" : "Stephanie Thum from Ex-Im Bank kicks off our video blog with an introduction to customer experience. Stephanie is Vice President of Customer Experience at Ex-Im Bank, a U.S. government agency which serves as the official export credit agency of the United States. We had a chance to","date" : "2014-02-21T11:32:08-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"stephanie-thum" : "Stephanie Thum"},"topics" : {
        
            "customer-experience" : "Customer experience",
            "product-and-project-management" : "Product and project management"
            },"branch" : "bc-archive-content-3",
      "filename" :"2014-02-21-customer-experience-video-blog-stephanie-thum-export-import-bank.md",
      
      "filepath" :"news/2014/02/2014-02-21-customer-experience-video-blog-stephanie-thum-export-import-bank.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/02/2014-02-21-customer-experience-video-blog-stephanie-thum-export-import-bank.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/02/2014-02-21-customer-experience-video-blog-stephanie-thum-export-import-bank.md","slug" : "customer-experience-video-blog-stephanie-thum-export-import-bank","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/02/21/customer-experience-video-blog-stephanie-thum-export-import-bank/","content" :"\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/02/stephani-thum-image.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/02/stephani-thum-image.jpg\"\n    alt=\"picture of Stephanie Thum\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eStephanie Thum from Ex-Im Bank kicks off our video blog with an introduction to customer experience.\u003c/p\u003e\n\u003cp\u003eStephanie is Vice President of Customer Experience at Ex-Im Bank, a U.S. government agency which serves as the official export credit agency of the United States. We had a chance to sit down and talk with Stephanie about customer experience and why leadership support at the highest levels is so important to successful customer experience programs.\u003c/p\u003e\n\u003cp\u003e[youtube=http://www.youtube.com/watch?v=-zumTuaVah4\u0026amp;w=600]\u003c/p\u003e\n"}
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}