{
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    "title" : "Top 10 Lessons Learned from Launching an Engaging Social Intranet |Digital.gov",
    "description": "Top 10 Lessons Learned from Launching an Engaging Social Intranet",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/01/24/top-10-lessons-learned-from-launching-an-engaging-social-intranet/index.json","item" : [
    {"title" :"Top 10 Lessons Learned from Launching an Engaging Social Intranet","summary" : "On January 16th, the Federal Communicators Network gathered at the National Archives and Records Administration (NARA). The topic of the day was Driving Employee Engagement through a Social Intranet, and Kelly Osborn, NARA’s community manager for the Internal Collaboration Network (ICN) was the expert speaker. Kelly has been the driving force behind the project from","date" : "2014-01-24T15:19:34-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"mary-king" : "Mary King"},"topics" : {
        
            "communication" : "Communication",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md",
      
      "filepath" :"news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2014/01/2014-01-24-top-10-lessons-learned-from-launching-an-engaging-social-intranet.md","slug" : "top-10-lessons-learned-from-launching-an-engaging-social-intranet","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2014/01/24/top-10-lessons-learned-from-launching-an-engaging-social-intranet/","content" :"\u003cp\u003eOn January 16th, the \u003ca href=\"http://fedcommnetwork.blogspot.com/\"\u003eFederal Communicators Network\u003c/a\u003e gathered at the National Archives and Records Administration (NARA). The topic of the day was \u003cstrong\u003eDriving Employee Engagement through a Social Intranet\u003c/strong\u003e, and Kelly Osborn, NARA’s community manager for the Internal Collaboration Network (ICN) was the expert speaker. Kelly has been the driving force behind the project from the very beginning and gave a talk full of helpful tips, best practices, and insightful anecdotes on setting up the intranet at NARA. If you missed the presentation, we’ve compiled this TOP 10 list of moments from Kelly’s presentation.\u003c/p\u003e\n\u003ch3 id=\"10-connect-your-colleagues--across-the-office-and-across-the-country\"\u003e10. Connect your colleagues- across the office and across the country.\u003c/h3\u003e\n\u003ch3 id=\"9-communication-both-ways\"\u003e9. Communication. Both ways.\u003c/h3\u003e\n\u003ch3 id=\"8-ok-so-the-name-isn8217t-the-coolest-but-it8217s-what8217s-inside-that-counts\"\u003e8. Ok, so the name isn’t the coolest, but it’s what’s inside that counts!\u003c/h3\u003e\n\u003ch3 id=\"7-encourage-people-to-participate-in-whatever-way-is-most-useful-to-them\"\u003e7. Encourage people to participate in whatever way is most useful to them.\u003c/h3\u003e\n\u003ch3 id=\"6-having-someone-in-management-who-believes-in-the-project-and-trusts-you-is-crucial\"\u003e6. Having someone in management who believes in the project and trusts you is crucial.\u003c/h3\u003e\n\u003ch3 id=\"5-make-your-biggest-critics-into-early-adopters\"\u003e5. Make your biggest critics into early adopters.\u003c/h3\u003e\n\u003ch3 id=\"4-encourage-users-to-write-compelling-content-and-to-involve-colleagues-who-can-contribute-to-a-topic\"\u003e4. Encourage users to write compelling content and to involve colleagues who can contribute to a topic.\u003c/h3\u003e\n\u003ch3 id=\"3-don8217t-forget-to-consult-the-bell-curve-of-early-adoption\"\u003e3. Don’t forget to consult the bell curve of early adoption.\u003c/h3\u003e\n\u003ch3 id=\"2-do-everything-you-can-to-make-employees-feel-comfortable-using-your-social-intranet\"\u003e2. Do everything you can to make employees feel comfortable using your social intranet.\u003c/h3\u003e\n\u003ch3 id=\"1-social-intranets-allow-staff-to-connect-with-people-they-would-not-normally-talk-to--and-the-result-is-8220fasten-atinghttpblogsarchivesgovprologuep123008221-content-we-promise-the-clip-is-worth-the-bad-pun\"\u003e1. Social intranets allow staff to connect with people they would not normally talk to- and the result is “\u003ca href=\"http://blogs.archives.gov/prologue/?p=12300\"\u003efasten-ating\u003c/a\u003e” content (we promise the clip is worth the bad pun!).\u003c/h3\u003e\n\u003cp\u003eIf you missed the presentation, you can hear it in full on \u003ca href=\"http://youtu.be/CbusHuo1jhk\"\u003eDigitalgov’s YouTube\u003c/a\u003e channel, and Kelly’s slides are available on \u003ca href=\"http://www.slideshare.net/FCN-Presentations\"\u003eSlideshare\u003c/a\u003e.\u003c/p\u003e\n"}
  ]
}