{
    "version" : "https://jsonfeed.org/version/1",
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    "type" : "single",
    "title" : "Best Week Ever in #SocialGov: 2 |Digital.gov",
    "description": "Best Week Ever in #SocialGov: 2",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/30/best-week-ever-in-socialgov-week-2/index.json","item" : [
    {"title" :"Best Week Ever in #SocialGov: 2","summary" : "(This is the second installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government From where I sit, I think we just had a great week in #socialgov. From a sold-out international forum that demonstrated how we can use free tools to","date" : "2013-09-30T02:58:09-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jherman" : "Justin Herman"},"topics" : {
        
            "accessibility" : "Accessibility",
            "social-media" : "Social media"
            },"branch" : "bc-archive-content-3",
      "filename" :"2013-09-30-best-week-ever-in-socialgov-week-2.md",
      
      "filepath" :"news/2013/09/2013-09-30-best-week-ever-in-socialgov-week-2.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-30-best-week-ever-in-socialgov-week-2.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-30-best-week-ever-in-socialgov-week-2.md","slug" : "best-week-ever-in-socialgov-week-2","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/30/best-week-ever-in-socialgov-week-2/","content" :"\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2014/06/600-x-430-Photos-of-8-speakers-from-the-Federal-SocialGov-Community.jpg\"\n    alt=\"Agencies are leading the way in educating other government programs, using specialists including NASA\u0026#39;s Jenn Gustetic; GSA\u0026#39;s Justin Herman; FAA\u0026#39;s Karen Snyder; FAFSA\u0026#39;s Nicole Callahan; State\u0026#39;s Corina DuBois; Education\u0026#39;s Cameron Brenchley; CFPB\u0026#39;s Deepa Kunapuli; and live-streamed guests from Australia, Ireland and Canada.\"/\u003e\u003c/div\u003e\n\n\n\u003cp\u003e(\u003cem\u003eThis is the second installment of an ongoing serie\u003ca href=\"http://blog.howto.gov/2013/09/18/best-week-in-socialgov-ever-week-1/\"\u003es\u003c/a\u003e charting the programs, events and people that make the emerging field of social media and data in government\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eFrom where I sit, I think we just had \u003cstrong\u003ea great week in #socialgov\u003c/strong\u003e. From a sold-out international forum that demonstrated how we can use free tools to host a world-class event, to milestones in the Defense community and new colleagues in Italy, there are no shortage of great things happening in federal social media — and it will only get better next week._ an exciting place to serve the public. Agencies are encouraged to submit their own stories for this travelogue of digital innovation._)\u003c/p\u003e\n\u003ch3 id=\"social-media-club-dc-invites-the-socialgov-community-to-forum\"\u003e\u003cstrong\u003eSocial Media Club DC invites the SocialGov community to forum\u003c/strong\u003e\u003c/h3\u003e\n\u003cp\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/Group-1.jpg\"\n    alt=\"Image of SocialGov Summit speakers.\"/\u003e\u003c/div\u003e\n\nWhat happens when one of the largest digital communities in Washington, D.C., invites federal social media managers to “sit on a small panel for an hour”? \u003ca href=\"http://smcdc.imgur.com/\" target=\"_blank\"\u003eAll the stops are pulled out\u003c/a\u003e, and a showcase of global proportions unfolds.\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"http://www.socialmediaclubdc.org/\" target=\"_blank\"\u003e\u003cstrong\u003eSocial Media Club DC\u003c/strong\u003e\u003c/a\u003e hosted a Social Media and Government event featuring our \u003cstrong\u003eSocialGov Community of Practice\u003c/strong\u003e, with seven agencies and collaborators from three nations participating in front of a packed house. The agenda demanded presenters cover:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe future of digital public services and your role in shaping them\u003c/li\u003e\n\u003cli\u003eHow agencies manage hundreds of accounts and millions of followers with limited resources\u003c/li\u003e\n\u003cli\u003eHow you can expect more from government social media and help drive change\u003c/li\u003e\n\u003cli\u003eOpportunities for entrepreneurs and future socialgov practitioners\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eStepping up to that challenge was a selection of innovators across mission areas of government, all using social media in different ways to improve citizen services and reduce costs: \u003cstrong\u003eJason Townsend\u003c/strong\u003e (\u003ca href=\"https://twitter.com/nasa\"\u003e@NASA\u003c/a\u003e); \u003cstrong\u003eNicole Callahan\u003c/strong\u003e (\u003ca href=\"https://twitter.com/FAFSA\"\u003e@FAFSA\u003c/a\u003e); \u003cstrong\u003eDeepa Kunapuli\u003c/strong\u003e (\u003ca href=\"https://twitter.com/CFPB\"\u003e@CFPB\u003c/a\u003e); \u003cstrong\u003eKaren Snyder\u003c/strong\u003e (\u003ca href=\"https://twitter.com/faanews\"\u003e@FAANews\u003c/a\u003e); \u003cstrong\u003eCameron Brenchley\u003c/strong\u003e (\u003ca href=\"https://twitter.com/usedgov\"\u003e@usedGov\u003c/a\u003e); \u003cstrong\u003eCorina DuBois\u003c/strong\u003e (\u003ca href=\"https://twitter.com/travelgov\"\u003e@TravelGov\u003c/a\u003e) and \u003cstrong\u003emyself\u003c/strong\u003e as moderator (\u003ca href=\"https://twitter.com/govnewmedia\"\u003e@GovNewMedia\u003c/a\u003e).\u003c/p\u003e\n\u003cp\u003eYou can’t get this community together though without exciting things happening. To emphasize how issues in #socialgov are of global concern, and how we can easily and freely collaborate across oceans without the need for big resources, we were joined via \u003cstrong\u003eGoogle Hangout\u003c/strong\u003e by:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eMartha McLean\u003c/strong\u003e (Canada): Deputy Director, Digital communications and Engagement, Foreign Affairs, International Trade and Development\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eDr. Murray Scott\u003c/strong\u003e (Ireland): Professor in Business Information Systems at the J.E. Cairnes School of Business \u0026amp; Economics, National University of Ireland Galway and a research associate at the Whitaker Institute of Innovation and Societal Change\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCharlie Carter\u003c/strong\u003e (Australia): Accessibility reference group lead at the Emergency Wiki 2.0, a free global resource to collaborate using social media during emergencies and natural disaster situations.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eThe SocialGov Community of Practice thanks Social Media Club DC for inviting us to demonstrate the great things we’re capable of when we work together, and looks forward to other invitations to turn local events into international meetings of the minds.\u003c/p\u003e\n\u003ch3 id=\"pentagon-ig-social-media-program-marks-two-year-anniversary\"\u003e\u003cstrong\u003ePentagon IG social media program marks two-year anniversary\u003c/strong\u003e\u003c/h3\u003e\n\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/DoD-IG.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/DoD-IG.jpg\"\n    alt=\"image of Defense Inspector General team.\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003eCongratulations to the the \u003cstrong\u003eDepartment of Defense’s Inspector General (IG) social media team\u003c/strong\u003e, that turns two years-old this month and quickly rose to lead an engaged community.\u003c/p\u003e\n\u003cp\u003eTheir social media efforts have greatly expanded over the past two years since it issued its first tweet on September 16, 2011. To illustrate, on Friday, September 20, the \u003cstrong\u003eTampa Tribune\u003c/strong\u003e led its story, “\u003ca href=\"http://tbo.com/list/military-news/centcom-asked-to-revise-plan-for-how-us-iraqi-military-will-interact-20130920/\"\u003eCentcom asked to revise plan for how U.S., Iraqi military will interact\u003c/a\u003e” with a reference to a DoD IG tweet on their report of the same topic.  It’s notable that a single, succinct tweet on policy can inspire an entire news story.\u003c/p\u003e\n\u003cp\u003eThis team doesn’t just create opportunities for their home team though. In May 2012 public affairs reps from \u003cstrong\u003eDoD IG\u003c/strong\u003e and \u003cstrong\u003eHHS OIG\u003c/strong\u003e (the two largest OIGs in the 73 member IG community) met for the first time to discuss the unique IG communications arena. They took a look at other communities like our SocialGov one that bring folks together, and welcomed a special collective of more than 30 other OIG communicators to meet.\u003c/p\u003e\n\u003cp\u003eThey are now more than 100 members strong after one year, four meetings and the launch of a robust listserv. Congratulations and thank you for your contributions \u003cstrong\u003eBridget Serchak\u003c/strong\u003e, \u003cstrong\u003eGreg Dubin\u003c/strong\u003e and \u003cstrong\u003eKyle Richardson\u003c/strong\u003e.\u003c/p\u003e\n\u003ch3 id=\"army-hosts-twitter-chat-in-support-of-suicide-prevention-month\"\u003e\u003cstrong\u003eArmy hosts Twitter chat in support of Suicide Prevention Month\u003c/strong\u003e\u003c/h3\u003e\n\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/Army-1.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/Army-1.jpg\"\n    alt=\"Image of Army chaplains holding Twitter chat.\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003eThe \u003cstrong\u003e\u003ca href=\"http://www.army.mil/media/socialmedia/\"\u003eArmy’s Online and Social Media Division\u003c/a\u003e\u003c/strong\u003e hosted a Twitter chat Sept. 26 in conjunction with representatives from the \u003cstrong\u003eOffice of the Chief of Chaplains\u003c/strong\u003e and the \u003cstrong\u003e\u003ca href=\"http://1.usa.gov/190vFC6\"\u003eU.S. Army Suicide Prevention Program\u003c/a\u003e\u003c/strong\u003e in support of \u003cstrong\u003eSuicide Prevention Month\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eThis sparked a dialogue with Twitter users about the \u003cstrong\u003eArmy Chaplain Corps’\u003c/strong\u003e work to cultivate spiritual resilience and \u003ca href=\"http://www.armyg1.army.mil/\"\u003e\u003cstrong\u003eArmy G1\u003c/strong\u003e‘\u003c/a\u003es work to reduce the stigma associated with getting help. During this hour-long engagement, representatives answered nearly every user’s question, ranging from suicide prevention resources to suicide risk factors to training and policy. Be sure to check out \u003ca href=\"http://storify.com/USArmy/armychat-about-armysuicideprevention\"\u003ea list of the Q\u0026amp;As\u003c/a\u003e from the chat to see how they made it happen.\u003c/p\u003e\n\u003ch3 id=\"ciao-italia-a-delegation-from-italy-visits-to-discuss-digital-government\"\u003e\u003cstrong\u003eCiao Italia! A delegation from Italy visits to discuss digital government\u003c/strong\u003e\u003c/h3\u003e\n\u003cp\u003e\u003ca href=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/Italians-1.jpg\"\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/09/Italians-1.jpg\"\n    alt=\"Image of meeting with Italian digital delegation.\"/\u003e\u003c/div\u003e\n\n\u003c/a\u003eRome wasn’t built in a day, and neither is a great idea. The team at \u003cstrong\u003e\u003ca href=\"http://www.italiacamp.it/\"\u003eItaliaCamp\u003c/a\u003e\u003c/strong\u003e visited GSA last week to discuss how their international ideation program is helping innovators breathe life into their best ideas and make them a reality for all to benefit from.\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"http://www.italiacamp.it/\"\u003eItaliaCamp\u003c/a\u003e is an unconference that promotes and supports social innovation and the development of new ideas as answers to real needs. Its purpose is to fill the gap between ideas and their implementation.\u003c/p\u003e\n\u003cp\u003eKaren Trebon of (\u003ca href=\"http://www.challenge.gov/\"\u003ethe newly re-designed\u003c/a\u003e) \u003cstrong\u003eChallenge.gov\u003c/strong\u003e joined me in welcoming the team, and discussing how public prizes, competitions and social innovation can help entrepreneurs and all citizens better address the emerging needs of their communities. Like with the \u003cstrong\u003eSaudi Arabian delegation\u003c/strong\u003e who met us two weeks ago, it’s always intriguing to learn of the unique challenges our colleagues in others countries face, but also to identify where we can share more.\u003c/p\u003e\n\u003ch3 id=\"what8217s-next\"\u003e\u003cstrong\u003eWhat’s next?\u003c/strong\u003e\u003c/h3\u003e\n\u003cp\u003eEvery day dozens of federal agencies are using social media to better inform, engage and learn from citizens to improve our public services and reduce costs. From \u003cstrong\u003eFAFSA\u003c/strong\u003e‘s \u003ca href=\"http://storify.com/FAFSA/september-2013-askfafsa-office-hours-parents\"\u003e#AskFAFSA Twitter office hours\u003c/a\u003e to the launching of new tools for agencies to use, I have a pretty good feeling we’re already in the midst of the next best week in socialgov ever. From all of us here on the \u003ca href=\"https://twitter.com/govnewmedia\"\u003e@GovNewMedia\u003c/a\u003e team, thanks for making it happen!\u003c/p\u003e\n"}
  ]
}