{
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    "title" : "Making Mobile Gov: User Experience Recommendations |Digital.gov",
    "description": "Making Mobile Gov: User Experience Recommendations",
    "home_page_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/","feed_url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/18/making-mobile-gov-user-experience-recommendations/index.json","item" : [
    {"title" :"Making Mobile Gov: User Experience Recommendations","summary" : "How We Did It Last November, as part of revisiting the state of Mobile Gov, government mobile innovators identified a need for guidelines to help create amazing and engaging mobile user experiences. We convened a group to workshop around elements of mobile user experience with the","date" : "2013-09-18T02:49:35-04:00","date_modified" : "2025-01-27T19:42:55-05:00","authors" : {"jparcell" : "Jacob Parcell"},"topics" : {
        
            "mobile" : "Mobile",
            "user-experience" : "User experience"
            },"branch" : "bc-archive-content-3",
      "filename" :"2013-09-18-making-mobile-gov-user-experience-recommendations.md",
      
      "filepath" :"news/2013/09/2013-09-18-making-mobile-gov-user-experience-recommendations.md",
      "filepathURL" :"https://github.com/GSA/digitalgov.gov/blob/bc-archive-content-3/content/news/2013/09/2013-09-18-making-mobile-gov-user-experience-recommendations.md",
      "editpathURL" :"https://github.com/GSA/digitalgov.gov/edit/bc-archive-content-3/content/news/2013/09/2013-09-18-making-mobile-gov-user-experience-recommendations.md","slug" : "making-mobile-gov-user-experience-recommendations","url" : "/preview/gsa/digitalgov.gov/bc-archive-content-3/2013/09/18/making-mobile-gov-user-experience-recommendations/","content" :"\u003ch3 id=\"how-we-did-it\"\u003eHow We Did It\u003c/h3\u003e\n\u003cp\u003e\u003cdiv class=\"image\"\u003e\n  \u003cimg\n    src=\"https://s3.amazonaws.com/digitalgov/_legacy-img/2013/11/Mobile-app-description1-250x187.jpg\"\n    alt=\"GSA\u0026#39;s Mobile Application Development Program Helps Agencies Develop Mobile Products\"/\u003e\u003c/div\u003e\n\nLast November, as part of revisiting the state of Mobile Gov, government mobile innovators identified a need for guidelines to help create amazing and engaging mobile user experiences. We convened a group to workshop around elements of mobile user experience with the goal to develop user experience practices for government.\u003c/p\u003e\n\u003cp\u003eWe then asked you to set priorities and help hone a set of useful, actionable user experience guidelines and recommendations that agencies could adopt. More than 100 people from 35 federal agencies, states, the private sector and academia helped rank these practices in our crowdsourcing effort.\u003c/p\u003e\n\u003cp\u003eWe took the feedback, did some analysis and posted these \u003ca title=\"Mobile User Experience Guidelines and Recommendations\" href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-user-experience-guidelines/\" target=\"_blank\"\u003eguidelines and recommendations\u003c/a\u003e developed by Mobile Gov practitioners.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat We Found\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWe ended up with a foundation of 42 recommendations for agencies.\u003c/p\u003e\n\u003cp\u003eInformation architecture (IA) practices–that is the logical structures that help people find information and complete tasks–were identified as the most critical recommendation. Bottom line, with less real estate on mobile screens, Mobile Gov developers need to focus on making the information and/or task easier to find.\u003c/p\u003e\n\u003cp\u003eSee the Mobile User Experience Toolkit for help you can use to create good mobile IA.\u003c/p\u003e\n\u003cp\u003eThe conversation on mobile user experience is not finished with just IA. It’s just heating up. As \u003ca title=\"Mobile User Experience Guidelines and Recommendations\" href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-user-experience-guidelines/\" target=\"_blank\"\u003eyou can see\u003c/a\u003e, mobilegov innovators also recommended practices in functionality, content, trustworthiness and design.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat’s Next\u003c/strong\u003e****\u003c/p\u003e\n\u003cp\u003eFirst, \u003ca href=\"/preview/gsa/digitalgov.gov/bc-archive-content-3/resources/mobile-user-experience-guidelines/\" title=\"Mobile User Experience Guidelines and Recommendations\"\u003etake a look at the recommendations\u003c/a\u003e. They are meant to evolve as this fast moving technology evolves. Let us know what’s missing. Tell us how we can be clearer. Share your UX tips in the comment section of the recommendations page.\u003c/p\u003e\n\u003cp\u003eThen, check out the discussion with the folks from NIH, Department of Labor and the State Department who led this effort in the webinar below.\u003ca href=\"http://www.howto.gov/training/classes/mobile-user-experience-recommendations-and-guidelines-panel\"\u003e\n\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e[youtube=http://www.youtube.com/watch?v=DPQ8Yob3Z9U\u0026amp;w=600]\u003c/p\u003e\n"}
  ]
}