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Guidance on building better digital services in government
452 posts
Don’t let your agency waste knowledge and opportunity. Instead of planning for a handoff to O&M, plan for a long-term team. Instead of launching and then keeping it running, plan for ongoing development.— via 18F
This week, we’d like to talk about trust, and the elements that go into building trust with people who are using our services.
When something important needs to be coordinated across the federal web space, the Federal Web Council is the vehicle for getting it done.
We are starting a new blog post series on 21st Century IDEA that’ll break down one essential topic and point to guidance to start running with it.
18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning.— via 18F
Introducing a new investment fund for technology products in the federal government
The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice— via 18F
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.— via Office of Natural Resources Revenue
Two teams working together to help agencies become more effective at meeting the needs of citizens.
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.— via Office of Natural Resources Revenue
Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.
Digital.gov
An official website of the U.S. General Services Administration
