In this two-part Analytics Case Study, we’ll speak with the GSA’s FedRAMP team about their analytics strategy, data collection, reporting, and subsequent decision-making for a new site launch.
2021
Content Strategy
Make use of content strategy to deliver great digital experiences.
More News and Events on Content Strategy
628 posts
Multilingual
6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information
Learn how multilingual glossaries set your content translations up for success by maintaining consistency and lightening the workload for future translations.
Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.
2021
Storytelling
Using Plain Language To Tell Our Stories
Learn how to tell a story and figure out what role plain language plays in storytelling.
2021
Innovation
GSA Launches New Innovation Adoption Community of Practice
GSA is launching the Innovation Adoption Community of Practice on Digital.gov to connect those who embrace innovative methods and practices that improve government service delivery.
Join us for a conversation with Robert Flaherty, a digital native leading digital strategy at the White House.
2021
Data
Developing a Data-Driven Roadmap
A Presidential Innovation Fellow working with the U.S. Department of Veterans Affairs shares how complex organizations can create data-driven roadmaps.
Making It Easier for People to Find Federal Agencies
Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics.— via USA.gov
Accessibility
Accessible Digital Content: Tips and Tricks
This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
Watch Video
2021
Communities
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
User Experience
How Testing Your Documents Can Improve Plain Language Compliance
Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.
Watch Video
2021
Building a User-Centered Data Strategy
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively.— via 18F
Artificial Intelligence
Artificial Intelligence for Homeland Security: Developing the Strategy
The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.
2021
DAP Learning Series
Tag Managers Part 2: Configuration Framework
This session will help DAP users configure and use their tag manager, to augment their reporting on more advanced interactions with their websites.
Watch Video
2021
Innovation
TTS Reflects: Black Histories to Celebrate Year-Round
Black history is American history. In this blog, TTS employees share how Black history makers can inspire our work and innovation year-round.
Next for the U.S. Web Design System
What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community.— via U.S. Web Design System
Marketing
Five Insider Secrets to Engaging Emails
Engaging readers who receive hundreds of emails a day is not easy, but it starts with the most critical starting point—empathy for their time.
DAP Learning Series
Tag Managers Part 1: The Data Layer
This session will help the audience expand analysis capabilities by using the tag manager data layer!
Watch Video
2021
In this talk, we’ll focus on content creation and how accessibility supports multilingual work.
Watch Video
2020
Plain Language
2020 Federal Plain Language Summit
Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.
2020
