News and Updates

Innovative work, news, and ideas from people and teams in government

Energy.gov goes Responsive

Did this week’s polar vortex wreak havoc on your heating and cooling system? Maybe now you’re in the hunt for a new furnace or looking for more efficient ways to

Jan 09, 2014

A recent article in Mobile Marketing Watch suggested location-based sensor fusion would be featured on a billion mobile devices in 2016. Last year Mary Meeker said in 2013 that mobile would be wearable, sharable, drivable and flyable. We’ve gathered some other projections for the future functionality of mobile devices; • Indoor

Jan 07, 2014

FCC’s Speed Test App

Feeling the need for [more] speed? Well, so is the mobile team at the Federal Communications Commission. As part of the agency’s Measuring Broadband America Program, the FCC is looking to the crowd (that means you!) to help them assess America’s mobile broadband performance on a national scale. Their hope is

Jan 02, 2014

Your Art App Now on Android

Earlier this year the National Gallery of Art released their “Your Art” app on iOS and now they have released an Android version. The Your Art app allows users to explore more than 130 works by artists including Leonardo da Vinci, Rembrandt van Rijn, Johannes Vermeer, and others. Along

Dec 26, 2013

The Nuance Between Customers and Partners

Before you can create your customer experience (CX) strategy, you have to answer the key question: Who are your customers? Consider the concept that among the groups you interact with internally, you could be their customer, they could be your customer, or you

Dec 20, 2013

Results Posted: 2012 Challenge Report

This week the White House Office of Science and Technology Policy released its second comprehensive report detailing the use of federal challenge and prize competitions. Read it and you’ll find details about the fiscal benefits of more than 300 competitions implemented by 45 agencies. As the report

Dec 20, 2013

Best Week Ever in #SocialGov: December Edition

(This is the next installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government an exciting place to serve the public. Agencies are encouraged to submit their own stories for this travelogue of digital innovation.) From

Dec 20, 2013

Facebook News Feed Algorithm Update: What You Need to Know

Facebook announced they are refining their algorithm this week to better identify and promote quality news content. This can and will affect your strategic performance, but what exactly makes “quality” content and how can your agency ensure they are on the winning side of this adjustment? We talked with Facebook about the changes, and the bottom

Dec 19, 2013

The 2013 NORAD Tracks Santa App

Here Comes Santa Claus, Here Comes Santa Claus, Right Down iOS/Windows/Android Lane… What started out as a misdirected phone call to NORAD’s predecessor agency in 1955 turned into a much anticipated holiday tradition for kids and adults alike. Fifty-eight years later, NORAD

Dec 19, 2013

Citizen Needs Come First for UK Websites

We have long believed that “governments learn best from other governments” and encourage far-ranging discussions with experts from other countries, as well as state and local governments. An example of this came to fruition when Michael Bracken, creator and director of the United Kingdom’s Government Digital Service, spoke to

Dec 19, 2013

The Test Case: Write It Once, Test Many Times

What if Thomas Edison Didn’t Use Test Cases? “I have not failed. I’ve just found 10,000 ways that won’t work.” ~Thomas A. Edison Software testing is like a science experiment. The Tester must plan: methods, steps, and paths through the Application Under Test (AUT) to completely exercise the

Dec 16, 2013

9 Reasons Your Agency Should Have A CMS

Why Invest in a Content Management System? Does it take too long to update and post digital content? Do you lack consistent branding across your website(s)? Is outdated, redundant content leading to a poor customer experience? Does your agency website show up too far down in search results? Are you

Dec 12, 2013

FDA.gov Goes Responsive

It’s late at night. Your child can’t sleep: She has some kind of virus. You reach for a bottle of over-the-counter infant fever reducer you bought recently. But wait, you say to yourself: Didn’t I hear on the news something about a recall? Which brand was that again? Thanks to the digital team at the

Dec 12, 2013