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Guidance on building better digital services in government
Colleen Blessing is a senior editor at the U.S. Energy Information Administration and the lead author of her agency’s award-winning style guide. She’s been editing government writing since her agency was formed in 1977 and has worked in the Office of Communications since 2006. Contact Colleen at colleen.blessing@eia.gov
So, you’re tired of seeing little (or big!) errors on your agency’s website, and you flinch at the random writing styles. You feel like your agency’s content is good, but there are still too many inconsistencies. What you need is an agency Writing Style Guide. A good guide can set styles that improve your agency’s
Author writes: Additionally, the method utilized a myriad of factors for the purpose of incentivizing production to hit record-high levels of magnitude in the equivalent time period. Author thinks: My work sounds serious, impressive and interesting. Reader thinks: Huh? Technical writers are great—some of my favorite colleagues are technical writers. But technical writers often need
Digital.gov
An official website of the U.S. General Services Administration
