Customer Experience
6 Ways Government Innovators Are Building Stronger Public Services
Learn how federal agencies are using AI, data, cloud computing, customer experience, and the TTS tech stack to improve civic resources for all Americans.
Aileen McGraw
She, her
PIF |Washington, DC
aileen.mcgraw@gsa.gov
Aileen McGraw (she/her) is a Chicago-born brand, business, and community builder who is proud to serve as the Director of Marketing & Outreach for Presidential Innovation Fellows (PIF) within the Technology Transformation Services (TTS). Prior to PIF, she was based in Seattle and led the city’s WeWork Labs, an early-stage startup incubator, and prior to that held many marketing roles at Microsoft, spanning content strategy, CEO communications, and product marketing for HoloLens and Azure Mixed Reality (VR/AR) — “the startup within Microsoft.” She lives by the words, “There’s no such thing as too spicy.”
