News and Updates

Federal employee training is about to receive a much-needed boost in the President’s 2015 Budget Request. Training is essential to the federal workforce and agencies have a number of learning management systems to deliver online training along with the traditional classroom training. The problem is that all of these training sources don’t share information with

The road to more user-friendly government websites does not have to be long and scary. In fact, there is a growing network of people and resources to guide you along the way. My office in the National Oceanic and Atmospheric Administration (NOAA) has been fortunate enough to benefit from some of this support, most recently

The National Defense University (NDU) is hosting a conference call Friday, May 23, to spread the word about the Disaster Apps Challenge Competition, which opened yesterday. This call is open to the public, specifically the people who are interested

Smaller doesn’t mean more popular when it comes to smartphone screen size. According to mobile analyst Canalys, shipments for phones with screens larger than 5″ represented a third of total shipments worldwide in Q1 this year. Devices with a screen size larger than 5″ are more popularly known as “phablets” (not quite tablets, not quite phones). Government agencies

In May 2009, Data.gov was an experiment. There were questions: would people use the data? would agencies share the data? and would it make a difference? We’ve all come a long, long way to answering those questions, starting with only 47 datasets and having 105,000 datasets today. We realized that this was never simply about

Over the past year, a GSA collaboration has seen a project that offers API Usability Testing to federal agencies go from the pilot stage to a regular, robust series. Already, 13 agencies and programs have participated, and several more participate with every monthly session

Part 2 of our interview with Sarah Crane from USA.gov shares how the USA.gov team is tackling content sprawl with the USA.gov API.

We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web without data and user experience without APIs. You can’t? That’s right—in reality,

During the recent redesign of Data.gov, the team developed a process that helped them respond to public feedback, track the actions and hold themselves accountable. In a DigitalGov University webinar, “Designing in the Open—Public Participation in Government Web Design,” Phil Ashlock, chief architect at Data.gov, and Jeanne Holm, Data.gov evangelist, shared how integrating feedback from

Some people think LinkedIn is only for active job seekers. Although many of LinkedIn’s 300,000,000+ registered members fit that profile, LinkedIn is also chock-full of passive job seekers—those who have a job but are

Let’s face it: Some of us work to live. Some live to work. And all of us look forward to pay day. If you work for the Department of Defense, the Executive Office of the President, the Environmental Protection Agency, the Department of Energy, the Department of Veterans Affairs, the Department of Health

You should be on this list—the current federal government participants in the National Day of Civic Hacking. There are 15 agencies participating in the event, primarily in and around the Washington, D.C., area. This is a fantastic compilation of what agencies are doing, but it is not enough. We need more widespread participation across the country. If

Looking for a training manual on how to use Google Analytics for your agency? In 2014, I released a second edition of my Google Analytics for Government training manual.

One year ago today, President Obama signed an executive order that made open and machine-readable data the new default for government information. This historic step is helping to make government-held data more accessible to the public and to entrepreneurs while appropriately safeguarding sensitive information and rigorously protecting privacy. Freely available data from the U.S. government

Around the D.C. area, one of the first signs of spring are the numerous farmers markets. In my neighborhood alone, I regularly visit four farmers markets that have a wide variety of produce and baked goods. Farmers markets are good for the local economy, and the easy access to fresh fruits and vegetables helps local

“There’s an app for that.” New data from app analytics provider Flurry on mobile app usage reveals that smartphone users are taking this trademarked slogan to heart. Of the 2 hours and 42 minutes per day that a typical user is on a mobile device, mobile app usage accounts for 2 hours and 19 minutes

Imagine this: You just found a great online tool that can help you do your federal job 100% better. You’re all ready to download it and start conquering the world when someone asks, “Have you checked the Terms of Service?” You’re not sure what they’re

Recently, the White House hosted Stakeholder Engagement Workshops—an informal meet-up for citizens and federal agencies to discuss progress on Open Government. The third version of our Open Gov Plan is due June 1st. My Open Innovation teammates and I took the opportunity to attend the event. We gained valuable insights from citizen activists on what

Next in our video blog series, Sarah Crane from USA.gov shares how multiple product lines have led to an inconsistent customer experience and how new functional teams are helping them become more efficient.

APIs and User Experience go together like gummi bears and ice cream. An API is a product just like a car, a website or a ballpoint pen. It’s designed to help someone do something. Products