News and Updates

Innovative work, news, and ideas from people and teams in government

We’ve seen (and experienced) a dramatic growth in mobile consumption in recent years. From app downloads to tablet ownership, the use of mobile devices continues to trend up. But, is this at the expense of desktop computer usage? Not really. The growth of mobile activity is incremental to what’s happening on existing platforms, according to

Sep 02, 2014

FTC Awards Five Winners from #DEFCON22 Robocall Honeypot Challenge

The Federal Trade Commission (FTC) had such great success with their first robocall challenge competition that the agency decided to take a different angle this year—targeting the skilled hackers at DEF CON 22, the annual defense conference in Las Vegas in early August. Five winners earned cash prizes and bragging rights for their creative technical

Aug 29, 2014

System Usability Scale (SUS): Improving Products Since 1986

Trying to measure usability can be a head scratcher. How easy something is to use depends on where you are, who you are, and a number of other factors. Luckily in the world of usability, there exists a post-test survey known as the System Usability Scale, introduced in 1986 by an engineer named John Brooke,

Aug 29, 2014

USDA App Helps ID Your Potpourri

Got a thing for dried botanicals? (No, not THOSE … but the stuff of fragrant sachets, decorative wreaths and glass jars filled with heavenly scents?) Before you discard your old potpourri or put some within reach of pets and children, you’ll want to take a look at

Aug 28, 2014

The API Briefing: Mining the Rich Data Resources of NASA – The International Space Apps Challenges

The National Aeronautics and Space Administration (NASA) has an enormous collection of aerospace and science data sets. NASA missions and projects can create amazing amounts of data. One example: the Earth Observing System Data and Information System has collected enough information to fill the Library of Congress (Data.NASA.gov). A more recent example: the Solar Dynamics

Aug 27, 2014

Member Spotlight – Jill James, Dept. of Education

Welcome to the first edition of a new series of articles spotlighting members of our Government Web Manager Community. This month, we introduce Jill James, who’s the Senior Web Editor/Director for the Department of Education, in their Communications and Outreach

Aug 27, 2014

First, it was party lines. Then, it was the rotary phone. Now, two-in-five (41%) U.S. households have officially said goodbye to landlines, according to a recent report by the Centers for Disease Control and Prevention (CDC)’s National Center for Health Statistics. If you have been keeping up with previous mobile trends, you won’t be surprised

Aug 26, 2014

Creating an Open FEC

Campaign finance information is not very approachable, even when made available as open data. The laws that regulate how money can be spent around elections are important to our democracy, but sometimes it’s difficult to understand how these laws apply. Between Senate, House, and Presidential campaigns, thousands of people run for office on a regular

Aug 25, 2014

Actionable Web Analytics: A Three-Step Process

As Web analysts, your customers and their needs can vary greatly. One minute you are leading an analysis that will influence strategic decisions, the next you are distributing reports to folks who will never use them, but just have to have them. Sometimes, in the darkest hours, it can become more

Aug 22, 2014

API Usability Case Study: openFDA

The API Usability Program brings together developers from agency APIs and the private sector to evaluate how the API can be improved to be more user friendly. Sean Herron of 18F, who was a key member of the openFDA developer team, shared with us some of the major insights gained from this latest API usability session.

Aug 22, 2014

Go.USA.gov Creates Short, Trustworthy .gov URLs

Short URLs are useful for tracking clicks, but they can create a poor user experience because the person clicking the link can’t see the final destination. That’s why Go.USA.gov was created—to show users that they would reach official government information. To maintain this trust, Go.USA.gov is only open to government employees and only shortens government

Aug 21, 2014

How to Find Your Open Data Hotshots

How can you find the top 5 users of your open data? We were recently asked this question on the Open Data listserv, and while this information can be a good measure of success for open data programs, we also figured some of the answers shared would be of interest to the broader community. This blog

Aug 21, 2014

Paper Prototyping PTSD Coach

The PTSD Coach mobile app from the Department of Veterans Affairs, provides veterans and users with information about PTSD and professional care, along with self-assessment tools and aid in finding support opportunities. The app has been downloaded over 100,000 times in 74

Aug 21, 2014

Top 5 Reasons to Use Government-wide Open and Structured Content Models

Content models provide an opportunity for agencies to structure, organize, distribute, and better publish information in multiple forms and on multiple platforms. Federal agencies discussed why content models are important for future-facing content in our What Structured Content Models Can Do For You Webinars in May and June.

Aug 20, 2014