News and Updates

Innovative work, news, and ideas from people and teams in government

Phablets, once mocked for their large size, may be the next big form factor dominating mobile devices, if new data from the holiday season is any indication. Flurry Mobile, part of Yahoo’s mobile analytics division, published two reports about phablet devices at the beginning of the new year, showing their continued growth and that people use

Jan 19, 2016

State of Federal Blogging 2016

How government agencies blog has come a long way in the past decade. As we welcome 2016, here is a look at how the White House, NASA and the Department of the Interior run their blogs and share content. White House: Blog Less, Empower More When you go to WhiteHouse.gov, their blog is featured prominently

Jan 15, 2016

Tips for Hallway Testing from NIH

Over the course of the last year, the National Library of Medicine (NLM) has sought to increase its use of usability testing to improve the user experience on our Web resources. To do this, we conducted hallway usability testing at the NIH Clinical Center on NLM’s site search feature. Our goal is to update the

Jan 14, 2016

Why People Contribute to Federal Tech Projects (And How You Can Provide a Good Experience)

Author’s note: Anyone can contribute to the development of the Open Opportunities platform via the project’s GitHub repository. The Open Opportunities program itself is only open to federal employees. Open, agile software development projects can improve government initiatives. As discussed in last week’s article on agile projects in government, the Open Opportunities platform has benefited

Jan 14, 2016

Many IT pundits predict 2016 will be a major tipping point in data and related technologies. Here are just a few predictions: 1) The Internet of Things—The number of devices that can connect to the Internet increases, especially in consumer electronics. Also, the number of sensors will dramatically increase providing more real-time data on weather,

Jan 13, 2016

A 2016 Look Ahead: What’s on the Horizon for Digital Government?

With January, and the tearing off of the old calendar, comes the annual taking stock of where we’ve been in the last year and where we can go in the year ahead. So for this month’s editorial theme, we’re taking a closer look at what we think 2016 will bring for digital government—from mobile and

Jan 12, 2016

As we move into 2016, here are 10 trends I foresee flourishing around mobile, technology and government: The mobile-majority tipping point in government. Many agencies are already past this point, but as a whole, government websites are still desktop-majority, with 66% of people accessing federal websites via desktop and 34% on mobile. In 2016, the double-digit mobile

Jan 12, 2016

The beginning of a new year is generally a time where people on a personal and professional level look ahead and prognosticate. When it comes to almost any digital media, the one thing we can be certain of is that the pace will quicken, the offerings will expand, and something totally unexpected will jump out

Jan 11, 2016

Tapping ‘Teen Power’ — Challenging Youth with Prize Competitions

Sometimes in crowdsourcing, you want to take your problem straight to a specific crowd. And sometimes that crowd is still in school. Challenge.gov has seen many federal agencies launch prize competitions to educate and engage high school students. These include a NASA challenge that asked students to develop devices that could protect astronauts from radiation during space flight.

Jan 11, 2016

What Are Your Customers Searching For?

What are your agency’s website visitors looking for? Can they find it easily? How do you know? Search analytics provide valuable data that can positively affect an agency’s Web strategy. This topic was the focus of a recent webinar, Show Me the Data: Leveraging Analytics in DigitalGov Search. Dawn Pointer McCleskey, acting program manager for

Jan 08, 2016

Content Models: As Simple as Pizza Pie!

Open and structured content models assist in the dissemination of information to various devices and media types. In the age of smartphones, tablets, social media tools, syndication and websites, the need for modular content is growing. How can you make your content adaptive to all of these mediums? Open and structured content models can help you create

Jan 07, 2016

The Data Briefing: Using Federal Open Data to Understand How Government Performs

Some highlights from the recent fall conference of the Association for Public Policy Analysis and Management: Localities that receive disaster mitigation funds also have more disaster declarations. Longer, more detailed proposed regulations receive fewer challenges to implementing the regulation. Agencies that are better at quantifying their results are safer from budget cuts. The findings above

Jan 06, 2016

The Pew Research Center released an interesting report about home Internet usage that revealed broadband usage plateaued in 2013 and, in fact, dropped 3% in 2015. Later in the report, Pew states the growth in mobile-only audiences compensated for the drop in home broadband usage, so the overall number of people with Internet access hasn’t changed

Jan 05, 2016

Digging Into the Data of Our Customer Survey

As a follow-up to the recent post about our annual customer satisfaction survey, we wanted to dig into the data and share some of the overall results to give you some more insights into how we’re using your feedback to improve our programs and services.

Jan 05, 2016

A Sense of Purpose: Strong Communities Can Overcome Big Challenges

Cook-offs, bike rides, parades and dance parties—these are not the traditional public hearing-style events for which government agencies are known. But these events helped to fuel the Department of Housing and Urban Development’s (HUD) Rebuild by Design Challenge (PDF, 484 KB, 1 page, January 2016), boosting the collective morale among a complex, multidisciplinary network of engaged

Jan 04, 2016

How Agile Development Can Benefit Federal Projects

Agile methods help agencies deliver projects and products more efficiently and effectively. The benefits aren’t limited to deliverables: Going agile can break down the silos that exist between and within agencies. And collaboration doesn’t need to end at the federal level—agile projects done in the open provide a way for the public to contribute to

Jan 04, 2016

DigitalGov’s 2015 Year in Review

As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%.

Dec 31, 2015

How ABMC Got Started with Mobile App Development

The MobileGov Community of Practice put together six Mobile User Experience Guidelines to help keep mobile users in love with their apps. DigitalGov University hosted a webinar in which the American Battle Monuments Commission (ABMC) highlighted two of these guidelines.

Dec 31, 2015