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Guidance on building better digital services in government
Good written and verbal communications make the government more effective and trustworthy.
110 posts
In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.
A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.
Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.
Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us.— via USA.gov
FAR Updated To Add Revised Section 508 Standards for Information and Communication Technology—On January 18, 2017, the U.S. Access Board issued a final rule (the Revised 508 Standards) that updated accessibility requirements covered by Section 508 for Information and Communication Technology (ICT). Read more about the final FAR rule update and changes effective as of September 10, 2021.— via Section508.gov
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
Two former private-sector marketers now serving as Presidential Innovation Fellows share tips for building relationships and finding your way as a civic technologist.
Engaging readers who receive hundreds of emails a day is not easy, but it starts with the most critical starting point—empathy for their time.
Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
Digital.gov
An official website of the U.S. General Services Administration
