This month, Dan Williams, USWDS product lead, is joined by Suran De Silva, user experience (UX) product manager at the Internal Revenue Service (IRS), in a discussion about UX debt and how it can impact the efficiency and quality of your products and services. Together, they will cover:
- what UX debt is,
- why it can be an issue,
- how to identify it, and
- tips to reduce UX debt in your work.
This event is part of a monthly series that takes place on the third Thursday of each month. We post the video on Digital.gov shortly after each event.
USWDS is a library of principles, guidance, and code to help government teams design and build fast, accessible, mobile-friendly government websites backed by user research and modern best practices.
About the USWDS
The U.S. Web Design System is a toolkit of principles, guidance, and code to help government teams design and build accessible, mobile-friendly websites backed by user research and modern best practices.